Enigma Tattoos & Body Piercings — Attraction in University City

Long Post Alert!!

This tattoo place was NOT thorough in regards to giving out relevant information in regards to what customers really needed to know in order to get properly serviced at their place of business. We are not too familiar with getting tattoos, and it has been a very long time for me since I had one. Shelby was very good at being annoying about making sure our masks was pulled up above our noses every time she walked by but she was not very thorough at listening and welcoming us in their shop.

Me and my 15 year old step daughter came in for a consultation a day before our initial appointment. During the consultation, not 1 time C.J. (the artist) asked us about her age or made sure we was aware the age requirement 16 and up. But, yet and still they gave us a form to have notarized and filled out by her guardian to return for our appointment the next day to only tell us that she had to be 16 in order to be serviced in their shop. This should have all been stated at the consultation. Further more, C.J. asked me what I wanted done and I told him I wanted him to color in a heart tattoo with a name inside the heart that I had done over 10 years ago. He looked at it and told me okay and he can do that. So, I arrived on time, it literally took him 25 minutes to come out. He asked to look at my arm again so he can assess the correct color on my arm. I hate needles, so the whole time I did not look to see what was being done, because for 1 I thought I was in the hands of a professional and 2 I wanted it be done because of the pain. But I was far from down after he said he was done. I looked down and saw that he traced over the name that was on my arm!! The tattoo was so old that if he would've colored it in like I told him the 1st time, that name would've been completely covered!

My issue was, as a tattoo artist, he should've probed more information out of me to make sure he was doing what I asked him to do. You would think as a tattoo parlor, they get a lot of 1st timers/rookies in their shop to where they have to probe information out of, or maybe they just don't care, at least that's what I experienced. Oh yeah!!! He did color it in before I left, but initially after he traced over the name in my arm so good, I have to wait for it to heal to see how well the color will cover up the name and if I would need to come back for another treatment of color over that name!! After I paid, I was NOT given or offered any care instructions on how to care for my tattoo and how long I needed to care for it. This was one of the worst experience I had in...

LONG HONEST REVIEW

Me and my friends have been coming to this place for over a year now, and I have to say we won’t be returning. My most recent experience was me and a friend going in to receive surface tragus piercings. The man at the counter was a bit rude due to my friend offering to pay for my piercing after saying I couldn’t afford it at the moment, causing him to rip the original sheet and print out another single sheet of paper. I asked if the surface tragus had any cute starting jewelry or balls, which he replied no, just the standard silver. However, when sitting with the piercer I was asked if I had picked any special balls for the jewelry, which I replace “I was just told wasn’t an option”. The piercer was okay, but a curved barbell was used instead of a staple barbell, which is widely known to cause rejection due to the curve. 2 days later me and my friend return to get my jewelry taken out, because I refuse to have something in my face that was doomed to reject when a better option could have been used. I was told I was completely wrong, given an crazy demonstration about how a curved bar is the only option which only made their defense seem even more incorrect. The removal of my piercing took less than 30 seconds, including the wait time. As I walked out, the first thing the lady behind the counter yells is “Service fee”…as if I was about to pay for a removal of a $70 piercing that instead of saying you were unable to do, was put into my face incorrectly only to be removed 48 hours later. The guy was nice and didn’t charge me, and of course no refund because “the procedure was already done.” I wouldn’t recommend this place, but I recommend doing your research, and standing your ground with whoever is shoving a needle into any part...

Unfortunately had a bad experience here with my artist. I got a tattoo on the 13th as a walk in before 9PM from a flash sheet. My artist was Brad. My experience wasn't bad until he came back with the stencils in different sizes. He said "Do you want small, medium, or large?" And I said "Small" and he said "Put it on your arm, that's how you do it" and I thought oh okay because this was my 2nd tattoo ever. My 1st tattoo was a flash tattoo with a set size. So I just thought alright I just don't know. I decided to go with small anyway. I walked over to the chair and he said "It's going on your right arm right?" And adjusted the chair to where my right arm would be on the armrest. I got on the chair at the bottom of the chair and he said "No sit right here, if you do that it will tip over the chair", patting the top of the chair. Again I thought, okay I guess I just don't know. When it came to placing the stencil, I wanted it on the same level as my 1st tattoo on my left arm. Brad said "do you have scoliosis? This shoulder sits higher than the other one" I said "probably" because I didn't know how to respond to that. He said "Looks like you do". I really didn't need the doubling down on it. Everything he said was in a very condescending tone. He seemed very annoyed that he had to do my tattoo. Everyone else in the shop was...