UPDATE +1 Star: I came in one day and found a nice lighting fixture pretty heavily discounted, it was still around $2,000 but for what similar fixtures were else ware, it was worth it. It had one damaged element that I was able to epoxy back together. The main reason I am pumping up a star was the service. I don't remember the lady who helped me this particular Tuesday, but the service was just as good, if not better, than their main RH Showrooms.
ORIGINAL: I love restoration hardwares’ style, but their furniture prices are astronomical. When I found out they had an outlet I really wanted to check it out. I came in thinking I could get a 6piece cloud sofa for around 5/6K (Still expensive with other brands selling same styles for 3/4K new) I came in and I was kind of shocked, dirty sofas, some missing cushions, are selling for literally only 20/30% off, have you the original prices are 15+ thousand.
I figured this store would have just overstock and good quality ‘changed mind’ returns, and they do have a few, but most furniture is damaged. Chipped coffee tables, dressers with broken slides, tables with cracked leafs, and the cream of the crop was wine and food stained rugs selling for thousands some as much as $10,000. They should call this store Restoration Needed.
I was disappointed, and I don’t know why I anticipated reasonable prices for damaged goods. For some perspective: the cheapest thing in the store that I could find was a $15 pillow case thrown in a fabric bin that literally looked like a rag I would wipe my floors with... If you’re charging these prices at an outlet at-least offer some sort of secondary warranty option or 7 day returns.
It’s a shame because I think their designs are really nice, but this place is just good for showrooming. Find what you want and just buy it at the normal restoration hardware (if you can stomach the price) or do what I do and simply search for identical items online that are 1/5 the price.
I’ll be back for inspiration, not sure if I’ll be...
Read moreThere's a Restoration Hardware outlet in Vacaville. It's not in the outlet shopping plaza. It's across the street on Helen Power road from the furthest western section of the outlets. The shop is large, with an open floor layout.
The furniture inventory is in pretty good condition. I didn't see broken, non functional items. They had furniture: lighting fixtures, living room (interior and exterior), dining room, bedroom, and office. RH furniture is mainly larger pieces not meant for mobility and smaller spaces. The products are beautiful and pricier due to the quality of the materials, size, and additional craftsmanship. The outlet prices are discounted from their retail pricing. From what I can see, the discounts seem comparable to the as is conditions. The majority of the design look is modern classic. They do have statement pieces screaming other styles such as bohemian and eclectic.
On my last visit, as I was walking about, the 3 various sales staff walked past me without acknowledgment. Well on the plus side, they did seem to have enough staff to cover the number of customers on the weekend afternoon...
Read morePrices are great vs full retail and Craigslist. There is broken stuff, but you don't have to buy it. It's clearly marked and labeled. They aren't trying to hide anything. There appears to be lots of negative reviews for broken or returned stuff...thats a simple fix, don't buy it. Like I said no one is trying to scam or trick anyone into buying something broken. Sale reps aren't pushy. Most of the merchandise is in great condition. If you DYI, are great at decorating and have vision, you would like this store. It does take some work to piece things together. Small and Boxed items arent labeled well. They are often taken out of boxes and not put back in by customers. If you're willing to put the work in, you'll find some...
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