Do not trust that they will offer any solutions if they do anything wrong. We waited 10 weeks for walnut parquet to be milled. They took samples of our old wood to match it and claimed to have sanded the pieces down to make sure it was a perfect match. It was 100% not and when we consulted with our installer who spoke with Muslofs, (because they REFUSED to talk to us) after spending $28,000, they said they will give us $2000 back and walk away. They also said if we wanted to meet them in person to discuss a solution they would not refund us a penny of the mess they created. They do not respond for days and have created a nightmare of a project. I’m disappointed in their demeanor and care for their clients. Overall, Horrible professionalism and company ethics Not true experts or honest in their production or communication Would not recommend them if you want...
Read moreI’m a General Contractor doing hardwoods in my own home. After looking at several suppliers for quality 5” white oak flooring, I connected with Muslof’s. They provided a superior product and great service. The pricing was better than lower quality material I found around town. I’ll never need to look anywhere else for...
Read moreWent to the show room to figure out which flooring our installer would use and Eric was so helpful. He answered our many questions with great detail. We left feeling confident...
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