Tanco Creations Jewelry — Attraction in Weatherford

Let me tell you about Tanco Creations Jewelry, and trust me, it's a story worth hearing! So, my jewelry was looking pretty neglected , because it had been Naturally, I did what any self-respecting human does: I hit up the good ol' Google machine for "jewelry shop in Weatherford." Tanco popped right up, and little did I know, my accessories were about to get a serious glow-up. First contact: The phone call. I braced myself for the usual stiff customer service voice and probably a hidden fee for breathing near their establishment. Instead, a voice as sweet as a glass of iced tea on a hot day answered. I asked "Do y'all clean jewelry?" Im half-expecting to hear about a gold-plated cleaning fee. Her reply? "Oh, we don't usually charge for that!" Hold the phone!That’s awesome. "But... I have a ton of jewelry," I confessed, picturing my entire collection of sad, dull rings and bracelets. "Just bring it in!" she said. Folks, that's what we call a genuine "come on down!" moment. Walking into the store, I was fully prepared for the aggressive sales pitch, I’m from Dallas, the homeless man at door is trying to sell you something. Instead, I was met with a warm, "Welcome! How are you?" Not a single soul tried to push a sale, suggest an upgrade, or even hint that my current jewelry situation was a dire emergency. It was just pure, unadulterated, friendly hospitality. Then came the moment of truth: I proceeded to unload what felt like a small mountain of jewelry onto their counter. I mean, enough sparkle (if it were clean) to make a disco ball feel insecure. I fully expected them to look at me like I'd just handed them a bag of rusty nails and then present a bill that required a second mortgage. But nope! They calmly took everything, meticulously cataloged each piece, gave me a timeframe, and sent me on my merry way, told me it would be around 20 bucks since it was so much but shouldn’t be more then 50. There was a bracelet that needed a touch up… she then gave me two pieces of Hershey’s chocolate (yes I believe it’s better then the French stuff) and told me she’d call me in a couple days. Just as I was about to skip out the door, a thought popped into my head. "Hey," I mumbled, feeling a little sheepish, "could you maybe... size all of this for me? I'm actually planning on selling most of it." Now, this is where most places would probably give you the side-eye and then quote you and remind you they don’t work for free, we will need an "expert appraisal service." But not here at Tanco! With a smile so bright it could outshine any diamond in their display case, she said, "Well, of course!" Zero hesitation. Zero judgment. Just pure, helpful awesomeness. I did take a few minutes to browse around, and seriously, their jewelry is absolutely stunning. When I'm finally in the mood to buy something new instead of just cleaning and offloading my old stuff, you can bet your bottom dollar I'll be heading straight back to Tanco Jewlery. They've earned a customer for life, not just because their pieces are gorgeous, but because their service is genuinely kind, incredibly helpful, and just plain wonderful. Do yourself a favor and go check them out. Your jewelry (and your stress levels)...

They were friendly when I called and asked them about battery changes on my watch. So I instantly drove over here. I walked in and they proceeded to help the three people that walked in after me even though I unloaded four watches to have the battery changed. I then watched a customer that had walked in after me to go out the door and they turned and helped someone else. I don’t know if it is the color of my skin or my gender or outfit, whatever it is I was ignored for 10 minutes that I stood in this store, there were no fewer than 4 to 5 people behind the counter. But for some reason, only one looked me in the eye, and the other ones helped customers that walked in after me, they literally got up and went to that customer instead of coming to me, as I was standing there with my watches to have batteries replaced. I would’ve been happy even with an acknowledgment, will get to you in a second. Completely ignored and as a person who has lived or traveled around the world, I know when there’s zero acknowledgment from a storekeeper it’s something that is personal and dislike about the customer, me in this case And I pulled up in my large white truck right in front of the window so I’m certain they saw me get out of the truck and walk into the building. it’s not every day you get discriminated against for some reason or another. To make it all worse, as I put the watches back in their cases and back in the four boxes, but them in my arms took my cell phone, turned around and walked out the door, not one of the female staff that was working today said hey sorry will be with you in a minute. Again completely ignored, targeted for whatever reason as an...

I took my Mother's Wedding Ring to get 1 prong fixed. I, faithfully, left it there to get fixed. I received a call saying that all the prongs were needing to be replaced. I wish I would have known then to say no, nevermind and go back to pick it up. I went to pick it up and when Trenea came out with it and immediatly said "it sure looks white" she brought it to me and under their lights cleaned it and it sparkled so I took it home and knew in my heart they had kept my original 1965 Diamond and replaced itt with something that not once in almost 1 year has produced one beautiful prism on the ceiling, the wall, or in my car. This ring was my Inheritance and was going to be 3rd generation for my Daughter. I look at it everyday all it does shine one white dot on ceiling, wall etc. I am beyond heartbroken and there is not one thing I can do but warn others. DO NOT take valuable, old diamonds to them for repair. I am going to sell it because all it does upset me and cause my husband to get mad at me about it. This is a real diamond, I took it the day I got it back to Kay Jewelers but it is not beautiful and not worth the pure sadness...