GameStop — Attraction in West Jordan

I am writing to request the cancellation of my GameStop Pro membership, with membership number #............

My request stems from the recent change regarding the acceptance of the $5 Pro monthly rewards on gift card purchases. As an active member, I have greatly appreciated the benefits and rewards that come with the GameStop Pro membership, including the $5 monthly reward. However, learning that this reward can no longer be used for gift card purchases has been disappointing and has significantly impacted my shopping experience with GameStop.

As a direct consequence of this change, I find myself reconsidering my loyalty to GameStop. I have been a loyal customer for a considerable amount of time, but this alteration in the rewards system has made me reassess the value of maintaining my Pro membership.

Given the circumstances, I kindly request the cancellation of my GameStop Pro membership effective immediately. I would appreciate it if you could confirm the cancellation and provide any necessary information regarding the process.

I want to emphasize that my decision to cancel my membership is not solely due to this recent policy change, but a reflection of my overall satisfaction with GameStop’s decline in services including practices from managers. they steal discounts and rewards from customers. (I was told he has done this many times.) And other rude and unprofessional behavior I have received from them. Behaviors I have reported in the past yet never get addressed, Leading me to believe that GameStop supports and encourages this treatment of...

I went into this game stop earlier today and there was a employee that was on the chubby side and had on a long black sleeve shirt and had lettering all around it in gray, I went into take my consoles in and transfer my credit that I had for a pokémon game that's coming up this month. The lady that I'm speaking about was very unprofessional and rude!, She wasn't paying attention to what she was doing because she had a bad attitude and almost destroyed my Nintendo switch by knocking it off the counter and was picking at my other gaming console that I was trying to sell. She was also refusing to buy it when the other gamestops had already said they would buy it. She also was very temperamental when I refused to sell my stuff there to her because of her almost breaking my console and picking at the other one, She was also bad mouthing the other GameStop employees at other locations when I had told her they would buy the consoles. The time I was there was at 5pm. If I was this lady's manager I would fire her and make sure she never works in customer service again or any...

Not sure if the manager had something to prove or a bad day, but the way she treated us was pretty messed up. All my mother wanted to do was get her grandson a video game for his birthday and she accidentally gave the wrong card to be processed, but immediately caught it and asked just for a cancellation or a refund. Which isn't that hard to do, especially having worked for the GameStop industry for several years myself. She was extremely condescending, rude, snatching receipts, throwing cards and the game at my son and mother refusing to be helpful, which my mother, within her right, asked to speak with another store to process the refund. They, like normal kind and amazing. GameStop employees are, process the refund. Liquidly split and we're super kind. I really hope that she can heal, the manager I guess is her title, because you definitely have to be a hurt person to be so unnecessarily, inconveniencing and rude over a minor fix. Definitely needs to find another job because this woman has not seen what the holidays at GameStop can...