University Book Store (PurdueU) — Attraction in West Lafayette

Whatever you do avoid the University Bookstore, they don't deserve your money. I was recently in the University Bookstore on August 27th, which was a Monday. I went to go check out and asked if they price match amazon and the cashier said no and just went ahead and scanned my book and did not explain to me that I would no longer be eligible to return the book which was $210. The next morning I went to return the book because I no longer needed it but they said you can't return it. I have not removed the wrap around my book, it hasn't been opened or touched. The last day to return the book was August 24th which is one week into school. People are just getting settled in the first week and not necessarily buying books. I talked to the manager of returns and he blamed me for not looking at the signs posted throughout the store. He also said cashiers are trained on telling people about the return policy but my cashier did not and said it was not the cashier's fault. He didn't accept any of blame and just pushed the blame on me, the customer. Good luck getting business this way. All this place wants to do is take advantage of college kids and...

I bought a book on August 25th having no cashier explain to me the non-existent return policy before paying. After realizing fairly quickly I had made a mistake and did not need said book I attempted to return it the following day, but they closed at 5pm on a Sunday and it was too late. I come in the next day no more than 48 hours after the purchase time, and I attempt to make a return. The old cashier in the backroom at the UPS/USPS was very condescending to me and other student customers. He told me his manager told him they can't take any returns for books past August 24th. This meant the instant I purchased a book, it was no longer valid for any sort of return whatsoever. I asked even for a partial value return. They through salt in the wound and offered $12 for a two day old $100 book. I will not be using University Book Store for the remainder of my time at Purdue and I would encourage other students to be cautious and use other sites online like Chegg or Amazon. You've...

This is one of the more recognizable buildings that we encountered. The name is on the side of the building (a trend surprisingly not shared for many buildings, roads, and landmarks on Purdue's campus) so we used it as an anchor point while exploring!

The staff was a mixed bag. The cashier was friendly and quirky while assistants in the basement were a bit more blunt and reserved. The store was a bit of a mess while we were there (opened cardboard boxes discarded everywhere, random papers littered in the basement, signage guiding customers was present but obscure). I will mention that most textbooks were well labeled, which was appreciated by us! Some textbooks and items were not labeled or priced, but we simply asked staff for clarification.

Overall an above-average bookstore. Most items inside are similar in quality to other above-average college bookstores, and as one might expect these items are similarly priced as well. Expensive, but competitive with...