Audio Advisors — Attraction in West Palm Beach

I grew up with an appreciation for music and have always looked to have a good sounding system. Older now (or shall I say wiser) , and still very much into Hi-fi , I have over the past several years purchased several pieces of stereo equipment from Audio Advisors. I cannot be happier with every aspect of my experiences with the entire staff at Audi Advisors. Rudi has consistently steered me in the right direction, resulting in my having a very well integrated system. He has made excellent recommendations every step of the way including a turntable and also a pre-amp. My most recent purchase involved deciding over two different models of speakers. Brian provided excellent guidance and insight into both models weighing the pros and cons of each. It was clear to me that Brian’s number one concern was giving me the best information to help make the decision about which way to go with my purchase and ensuring that I was happy with my ultimate decision. Brian truly cares and is extremely courteous to me and everyone he encounters at the store. Rudi, once again, provided excellent advice after comparing the two speakers and the result is a purchase that I could not be happier with. In addition, Audio Advisors Jeff in particular, has been beyond fair with regard to pricing, and has been very generous in valuing my trade-in equipment as I have upgraded over the years. Bottom line is that this is a first class establishment, primarily focused on customer service and 100 % customer satisfaction. The entire staff is friendly and greets me warmly each time I come in the store. I have, on occasion, brought other family members into listen to equipment with me and they have treated me and my family, like their own family. Audio advisors is THE place to go for your stereo equipment needs. And I am grateful to them for everything...

Jaret (hope I spelled it right) is awesome at Audio Advisors. I have a 19ft Pathfinder I’m redoing and he helped me set up my system. I originally bought a JL Audio 280 watt amp for my four speakers and I didn’t think it was loud enough. Went back to get some more butt connectors and was just chatting with him about how I wished everything was louder. He offered for me to bring the old amp in to exchange it for the 500 watt amp and just pay the difference. I even threw out the box and told him and he said bring it in and switch it out anyways! Couldn’t believe how nice they were, and knowledgeable! So happy with the service and my completed system overall, couldn’t have done it without their help. My little boat now competes with the 30 foot center consoles at the sandbar. 😎 I have been suggesting Audio Advisors to all my friends who will be, or are redoing their boats. Also, Jaret beat the least expensive price for my items online without me even asking! Highly,...

I purchased a NEW Mark Levinson amp and preamp combination (Models 526 and 534) from Audio Advisors in April 2021. Fresh out of a new unopened box, the remote for the preamp did not work. I immediately contact the sales staff regarding the problem and returned to the store where they supplied a used remote from a floor model to use temporarily while a new remote was to be sent from the factory in a couple of weeks. Numerous calls, three trips to the store, one email and 20 months later, I finally received the new remote. That alone might suggest a poor experience. Worse, was the rude and unprofessional behavior from the sales staff. Truly bad and not what I would have expected.

Simply put - Purchasing product from Audio Advisors (AA) was one of the most uniquely unpleasant retail experiences I have ever had.

PS - AA comments about demo vs new are factually incorrect and otherwise suggest a lack of...