Body by Shae — Attraction in Winter Park

TLDR If you have to gatekeep access to knowledge about your treatments, then your treatments are clearly ineffective or easily available in another location. Every spa offers peels, not every spa charges for consultation or treats a basic response of "yes, this treatment will work" as some kind of trade secret. If you can't guarantee your results because you have no experience, just say that & stop trying to rip people off.

I recently bought a Groupon for this business. It was a $20 neck cavitation treatment which had great results. I was very pleased, despite the unprofessional behavior I encountered when I tried to book an appointment. Despite having paid online, they require you to give them your card info to book an appointment. I resolved that issue by taking a walk in appointment. After a week waiting to see tee full results I went to book my next cavitation treatment, & decided to add on a chemical peel. My neck is very dark due to an insulin processing disorder. I contacted them to ask which of their peels would be the right one for this process (they appear to all be superficial facial peels but 2 mention discoloration). Instead of simply telling me which of the 2 peels would work, if they performed peels on necks & if they were sure it would help, they demanded a $35 "consultation fee" to be refunded IF I chose to have one of the $75~85 peels. Interestingly enough, I had asked several other places about these peels & all were able to tell me exactly which service to book & the results I could anticipate, without requiring a fee. It is very clear that they didn't know what they were doing with peels & instead of just saying "we don't have experience with that" they decided to attempt to wring a consultation fee out of me. No doubt they knew that I would obviously turn down their blatant lack of experience to avoid further discoloration to my neck. That greed, combined with their grubby demands for my card info for prepaid services, shows them to be a distrustworthy company.

I opted to pay $200 for the VIPeel at Illumine Med Spa, which has guaranteed results, requests no consultation fee & we're able to tell me exactly what I can expect & what I need to do to treat this issue.

For my future cavitation appointments I decided to go with Ean at Aesthetic Body Sculpting, who can be hard to get on the phone, but who is more than happy to do walk in, add on treatments & spent 15 mins consulting with me about how to time my cavitation/laser lipo appointments within 2 weeks. It is...

I bought a Groupon for 51% off their $215 microneedling service. I went online to their website and their only $215 microneedling service covered the face, neck, and décolleté. So I waited two months then booked my first microneedling appointment. I’m 64 and looking to get rid of wrinkles. When I made my appointment, she said it would be for face only. I explained that there must be some mistake, because I thought I bought the trio, and I didn’t see any other $215 treatment. I went to the appointment with my supporting documentation, and the owner came out to speak with me. She explained that they use Groupon to introduce new customers to her business, and that they honor it for face only. But I told her that as a customer, I paid for a $215 service and was disappointed to see that 2 out of three areas were excluded. It didn’t seem fairly represented. The owner quickly got mad at me and started telling me I was telling her how to run her business and said many other things that she really shouldn’t have said. Her attitude was very unprofessional, and disrespectful to a new customer trying to work through a problem. I really felt scammed at that point, and wondered if I should even keep the appointment, but I decided to keep it. Especially because it would have affected the other employees. And I’m glad I did, because the esthetician was worth it. She was very pleasant. She explained the procedure to me, showed me the new needles, told me she could adjust the depth if it got too painful, and I felt in good hands. They don’t do numbing. Unfortunately, because of the misrepresentation, and the owners bad attitude , I will not be back to this place, and I would just issue a buyer beware of any services purchased for them through...

First time using their services but not first time doing a Brazilian and Vajacial. I have mixed feelings for this place. Before I had to go to two separate locations to get services done and Body By shae is a one stop spa service. I like that. I also appreciate the scheduling staff with rescheduling last minute to an earlier time. And when there was a slight hiccup in the system, they took care of it right away. Never interfered with my services. Great job! Buuuuuutttt, the lady who did my services was meh. I believe her name is Taylor and she wasn’t rude or anything. Just her technique I did not like. As , I mentioned before, not my first time with hair removal. Overall I still have hair in places that should have been removed. I did ask Taylor about certain positions to get the job done. Her response was it’s the comfort of the person whose removing not the customer. In other places, they don’t mind, it’s all about the comfort of the customers. So my frontal had the most attention than the back. The tweezing was rough and bit painful, it is expected to have discomfort but it felt like my skin was being pinched. When done, no mirror was handed to see the results. Honestly, when it was vajacial time, I was ready to leave because the hair removal experience but I’d paid for the package. With the vajacial,no explanation of what was put on and reason behind it. Just slap it on and wait. I had no allergic reaction but for the next person, you might want to tell what you doing and what’s in it. Overall, it did felt bit rushed. I don’t know if I would come back. Other staff was friendly and I like the multiple services given. Just didn’t have the best experience...