Sufii Day Spa — Attraction in Winter Park

Not the worst, but fell drastically short of expectations. We ordered the Bed of Roses package (couples massage + pedicure).

Starting with the positives, the space is clean and the atmosphere is tranquil. They offer complimentary wine, soda and water. My girlfriend really enjoyed her pedicure (Haley was great). Staff were all very pleasant.

As for the issues...

Well, for starters, the intake form proved useless. I filled it out stating that the balls of my feet are sensitive to pressure (pain inducing) and to just avoid that area altogether. The pedicurist didn't get the memo and you can guess what happened. My girlfriend had also specified certain areas she needed extra attention for; namely her neck, shoulders, and upper back. Her therapist glossed over them for a minute or two and instead focused heavily on her arms and legs.

The "hands-on" massage time is also significantly shorter than what you pay for (moreso than normal in our experience). The package is supposed to have a one hour massage and one hour pedicure. You are asked to arrive 15 minutes early for intake. We were 20 minutes early, and yet our massages ended up being 45 minutes hands-on, and my actual pedicure was only 40.

Since I don't paint my toenails, I had to wait around for 15 minutes while my girlfriends pedicurist finished. I guess folks without painted nails get left in the lurch? I think another service should have been supplemented, perhaps a shoulder rub or scalp massage...literally anything would have been a better than just twiddling my thumbs. Feels like money wasted.

One last note, we felt the lack of changing rooms were a bit odd. Once you are done getting your pedicure, you're left to change out of your robe in the bathroom. Not a huge deal but we weren't thrilled having to step around barefooted in there.

Overall, it was pretty mediocre and disappointing for such a highly...

I just had an unfortunate experience on phone at the Winter Park location. My husband I and had recently received a gift card for a couples massage at the Altamonte location. I was excited to share my experience with a colleague. I looked online to purchase a gift certificate for the classic favorites package and hoped to include something for a pregnant person as my colleague is expecting. The young lady who answered the phone was extremely abrupt and did not fully answer my question. As a result I did more searching online to to figure out how to add something for pregnant women onto the classic favorites package and still couldn't find out how to do this. I called back again and the same lady answered the phone and was curt. She interrupted me and told me to hold on. I held on for over 7 minutes until it automatically disconnected. I called the Altamonte location and was told the manager's name at Winter Park is Natalie. I decided to call back to let them know how disappointed I was in their services and spoke with Jennifer-who sounded very much like the same person who was rude on the first 2 calls. She refused to let me speak and told me that they were in a busy season and they were in the middle of training people. I asked her if she would allow me to speak. She finally did. I told her about my disappointment in the way I was treated and was no longer interested in their services and would like to speak with Natalie the manager. She told me the manager was not. Here is my review: I am so disappointed as I thought that my husband and I had found a great place to relax and be treated respectfully. This did not occur and I will not be coming back or referring anyone for...

I recently had the pleasure of experiencing an exceptional spa service with Elizabeth at Sufii Day Spa, and I can confidently say it was one of the best spa experiences I’ve ever had. From the moment I walked in, Elizabeth’s warm and welcoming presence made me feel instantly at ease.

Her attention to detail was remarkable; she took the time to ask about my preferences and any areas of tension I might want her to focus on. It was clear that she genuinely cared about tailoring the experience to meet my needs, which made all the difference.

Throughout the treatment, Elizabeth’s skill and expertise shone through. She was attentive and intuitive, knowing exactly how to alleviate my stress and tension. The atmosphere she created was serene and calming, allowing me to truly relax and unwind.

Beyond her technical abilities, it was Elizabeth’s delightful personality that really elevated the experience. She engaged in thoughtful conversation, sharing insights about the treatments while also knowing when to let the silence speak for itself.

Overall, my time with Elizabeth was nothing short of rejuvenating. If you’re looking for a spa service that combines exceptional skill with a personal touch, I highly recommend booking an appointment with her.

I definitely would recommend Sufii Day Spa Winter Park it’s in a great area, private, has a relaxing atmosphere throughout great tea options and a nice decor I’d love to make another visit in the...