First I have to say that I love the museum and the exhibits. I live close and would love to visit it more often. Unfortunately, on every visit, I and my guests were made feel unwelcome and uncomfortable. During the first visit, when I took my phone out to check messages, I was immediately told that I was not allowed to take pictures (which, as I later found out was not true). When I replied that I was not taking pictures, I was told that since my phone was out, they were supposed to tell me that. I put the phone in my pocket, and then was followed closely by the staff. On my second visit, my guest had a closed water bottle and was instructed to throw it out. When we asked if we could just put it in the bag, the reply was - no, you have to throw it away if you want to see the exhibits. During the same visit, when I stood close to one of the lampshade and pointed to a certain design, a staff quickly approached and told me that I was not supposed to touch the exhibits. When I said that I was pointing, not touching, staff reiterated that I was not to touch anything. During my third visit, i brought two guests, one of whom had a very small backpack. He was told that his backpack was sticking out too far (it was not), and he had to carry it on his chest or on his side. Then they allowed him to carry it on his back, but he had to rearrange items to make it flatter. After that, the security person, in front of all other visitors, in the secret service-like manner, loudly contacted “all units” describing him, his clothes, etc. to tell them that the backpack was checked, which was embarrassing to my guest. During the same visit, my guest asked if he could take photos and was told - yes, but no flash. My guest complied, but after a few minutes noticed that he was followed by security. Shortly after, the staff approached him and told him that he was using flash. He politely explained that he was not, but the staff insisted that he was and should stop. My guest ended up just putting his camera away. All this really ruined our visit. I wanted to brag about this unique museum and ended up apologizing to my guests. Again, I love the museum and would like to visit more often, but prefer not to subject myself and my guests to this experience.