Kelley Gallery Art & Frame — Attraction in Woodbury

I had a terrible experience here. I tried to get something framed for my partner, as a gift. I submitted it 3 months in advance just to be very safe. I was told 4-6 weeks. It took my art months longer than I expected for it to be finished, and I was unable to give my partner the gift in time for her birthday. It was months belated. In addition, they damaged my frame and had to re-make the whole thing, and this is AFTER the months of delays.

I would never use this Gallery again. I was given excuse after excuse about why it was late, and then I get my art and its damaged. My impression of this establishment is that they put on a good act, but fail to deliver a quality product.

I hope by sharing my experience, I can help others avoid this mess.

Also, this is an anonymous account so that the business can't trace me. I don't trust them not to sue me with how shady they were acting towards me during this whole ordeal. They even seemed irritated when I kept calling for updates, because I kept hearing nothing from them.

I am so disappointed. This place used to be so great. Ever since Don died, the place has been going downhill. My art used to take a few weeks to frame. Now its months and months....

You won’t regret a custom frame curated by Kelley Gallery. Kyle designed a frame around an heirloom piece I inherited from my grandfather and after several years, something minor came loose in the frame. Kyle upheld their lifetime guarantee policy without any fuss and is fixing it immediately for free. It’s clear they take care of their customers and stand behind their work. Thank you,...

My wife and I honeymooned in Italy and bought a small art piece on plywood from a street artist. We wanted to exaggerate the piece as it was small and were also looking to match our adjacent entryway table decor. Kyle Shanahan artfully (pun intended) guided us through creating a custom frame, and WE LOVE IT. 5 stars,...