My 1st time experience will be my last!!! I take my lease in with me & the librarian takes about 5 minutes to read over the front, she looks at me and says "I don't see your name on here"... I looked at her dumbfounded & politely said "it's because it's on the back"... She takes my lease & says she has to get a manager approval... (Really? Yes you caught me, I created that lease right before walking in just so I could use it at the library!!! Ha) Several more minutes later she comes back & says "We have to look up every address to make sure it's valid"... I then go to print something & every library I have ever been to gives 10 free pages, however, I see several signs that say "no free copies" -WHAT?! "Nonsense!!!" I go to the front to pay for my copies & 3 librarians are standing there listening to another ladies life stories, after about 3 min of staring at one of them she looks at me & says "can I help you" I asked for my copies & she ask "are you ready to check out or do you want to print more stuff?" I said I was ready but what I really wanted to say was "No, I don't want to pay for anymore copies"... I usually love being in the library, it's comforting... I wanted to get out of this one as quickly as I could... I felt uneasy from the moment I entered the building & especially around the librarians... Horrible experience... You couldnt pay me enough to step back into...
Read moreAn excellent library, I see that people have had some mixed reviews here, so let me clarify some of this. No there are not laptops. No kidding, its a LIBRARY they have desktops and thats it. Thats fine. All of them are windows 10, and there are far more than 8 now. The librarians can SOMETIMES come off as standoffish, but thats because after a long day of dealing with middleschoolers, and crabby customers, THEY get crabby. If you treat them with respect, they treat you with respect, and are generally friendly, fantastic people. YES a large amount of the people who get on the computers are middle/high schoolers, and they game. THATS kind of what the computers are there for. If you need to do an assignment and a computer isn't open, as for one, someone has to get off in 30 minutes. Don't think that an assignment is more important than someone elses...
Read moreI lived up here 36 years ago and come up every now and then to visit. This is the first time I dropped by the new library. Wow! What a wonderful thing to do with the space where part of the old middle school was.
A lovely building design and a great circulation of books. The views are just sensational from well placed windows. It's almost looks a Pikes Peak observatory.
I was able to rent books even though I now live in the Springs. What a great excuse to come back in 3 weeks. The customer service was excellent; friendly, fast, informative and understanding. It made my visit into a...
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