Milhouse Hostel Avenue — Hotel in Autonomous City of Buenos Aires

Room was only OK. Shower was always hot. Looked under my mattress to see lots of garbage including someone's dirty underwear and plenty of snot/cum rags. Bed was made almost everyday of stay so that was a positive. But they had people checking in to the room at 830am on a couple occasions. And housekeeping was in every morning by about 930am to try an get a headstart on their cleaning. Had to make your own bed upon arrival for some reason.

Bar was good. Most of the staff/volunteers did a good job. One staff member who did most of the event coordination at the bar was a bit aggressive in her delivery. Shouting "FREE SHOTS" instead of offering them politely. Overall in the bar I wasn't overly comfortable. It seemed a lot of the guests in there were not guests of the hostel but friends and former volunteers of the hostel and they got better service than those actually spending money at the hostel. I spoke to a few people who even said they were now locals who volunteered in the past. They continually got the "free shots" while the guests were bypassed. I even witnessed some of them bringing in their own alcohol, while it's a rule to not bring in any alcohol from outside. Rule was not enforced at all while I was there as I watched a table next to me put a bottle of gin on their table one night and consum it while staff could care less. (see photo)

They claim the communal kitchen gets locked at 1030PM. I brought back a pizza on one night at 10PM, labeled it and attached a tag as they request so food does not get left too long or mistaken by someone for their own. At 1230 I went downstairs to see the kitchen not locked. Checked on my pizza because the bar was busy with non guests, and 4 slices had been stolen, surprise. Went to the front desk to point out it was in fact not locked yet and that I had food stolen because they failed to ensure its safety overnight and they barely cared. But did lock the kitchen. Woke up in the morning to find my last 2 pieces had also been stolen. Knew nothing would be done about it but tried to mention it to reception, but the abrasive bar host passed it off like it was nothing and claimed she would tell the manager... Later went back and mentioned it to another receptionist who just said "it's OK, it's ok". I just wanted them to keep an eye out for a theif. If they're willing to steal someone's food, why won't they steal a phone or a bottle from the bar?!?!

Website and partner sites say they offer laundry. Not true. They send you a block away. Claim their washing machine is "broken", but then how are they washing their sheets and wash cloths for the bar? Elevator is probably the slowest one in the americas. Key cards need to be redone almost daily.

Overall it would be OK to stay for a night or 2 during the weekend if you didn't plan on storing anything in the kitchen and you just wanted to meh party. Better parties outside the hostel. Overpriced as just a crash pad tho. Decent location. Some decent staff. I'd recommend going elsewhere tho.

Edit: Still no response or request from management for anymore information towards this issue. dropping from a 2 to a 1. Shows how much they care about guests concerns.

Keep up the work Millhouse. Send some staff to Viajero and Wild Rover on how to deliver a safe...

Unfortunately the cons outweigh the pros at this hostel. Having travelled a lot and stayed in many hostels around the world I can safely say this one was the worst. The staff we thought were great, very friendly and always helpful. There is also plenty to do here with tours and activities running every day. We however felt like we were being treated like children here. Upon check in they give you a list of rules, one being that you have to request for the air-con to be turned on each night and it is only turned on between the hours of 11pm-11am. We had one major issue with this. Upon requesting to have our aircon be switched on later that night we were fast asleep at about 11.15pm and were woken by an abrupt knock on the door followed by someone letting themselves in the room, it was hostel staff coming in to turn on the aircon. This to us was a massive invasion of our privacy considering we had a private room! We also found out later that if you're staying in a shared room you also have to pay extra for the aircon, we got the spiel about power being very expensive in Argentina but how hard is it to include power in the cost of the room? The hostel is also very noisy at night as every second night there is a party held in the downstairs bar, the noise goes on till about 2am and then it quietens down from there. Our private room had a dungeon feel to it as it was tucked away in a corner of the block with little windows for light and ventilation, the bathroom had mould up the walls and on the ceiling and the shower was quite cramped for those of us who aren't 5ft tall. Another niggling issue we found was that with their offer of scrambled eggs for breakfast on Mondays, Wednesdays and Fridays you have to queue up at reception to get a ticket and then you have to queue up again in the dining hall just to get some eggs! (Again with the feeling of being treated like a child). Lastly, we had an issue with security here as we were required to leave our key at the desk every time we went out, this would be fine if when we came back and asked for our key they ask for our name or some ID but the staff would just let us take our key from the hook on the wall, it bothered us that anyone could have come along and stated they were staying in our room and could have quite possibly robbed us! Overall it wasn't a stay which we enjoyed, the staff in our experience were great and unfortunately for them they are bound by the stupid rules that management set in place and are then left to deal with the backlash. Would not recommend...

I recently had the unfortunate experience of staying at Milhouse, and as a seasoned traveler with over 60 countries under my belt, I must say it was one of the most disappointing hostel stays I've ever had.

First and foremost, the staff at this place seemed utterly disinterested in their jobs. Their lackadaisical attitude was evident from the moment I walked through the door. It's as if they were doing me a favor by allowing me to stay there. A warm welcome was nowhere to be found.

The check-in process was excruciatingly slow, and it felt like I was being punished for wanting to stay at their establishment. After a long journey, the last thing you want is a drawn-out check-in process that saps your patience and energy.

Now, let's talk about the supposed amenities. The Wi-Fi was an absolute disaster. It was either nonexistent or so slow that it might as well have been. For a hostel that boasts of catering to travelers, having a functional Wi-Fi connection should be non-negotiable.

And then there was the elevator – if you can even call it that. I've seen my fair share of slow elevators in my travels, but the one at Milhouse took the cake. It seemed to move at a pace reminiscent of a sloth in a leisurely stroll, and it served the entire building, which meant waiting forever to get to your room or back down to the lobby.

To add insult to injury, I had heard whispers during my travels that Milhouse used to be a lively, party hostel. However, during my stay, it was far from lively. It felt more like a deserted library than a place for travelers to socialize and have a good time.

But perhaps the most infuriating aspect of my stay was their insistence on gouging money from customers by making you pay in the US dollar equivalent. This is not only inconvenient but also feels like a blatant cash grab. Why not just charge in the local currency like every other respectable establishment?

In conclusion, my stay at Milhouse was a profound disappointment. The indifferent staff, painfully slow check-in, non-existent Wi-Fi, and glacial elevator made for a truly miserable experience. If you're a seasoned traveler looking for a vibrant and accommodating hostel, I strongly recommend you steer clear of this place. It's a far cry from the lively and welcoming atmosphere I had heard about, and it left me with nothing but regret for choosing...