If I could I would give it 0 stars. A family of 4 and was given only 2 plates, 1 spoon and 1 fork. We got 2 cups aswell. The receptionist was boasting about how good the room is. We walk in and we see the carpet dirty barely vacuumed and stains all over. Holes in the walls and very dirty. The seats and sofa have who knows what kids boogers on them. The bathroom had no towel rack nor anywhere to put my clothes. The Walk-in closet is 1m by 1m and the carpet is loaded with dust. I guess a vacuum doesn't exist in this place. Came from Sydney for one of my best mates' wedding and I couldn't wear traditional clothing (Punjabi's) or a suit without the fear of getting all sorts of dirt on it. Parking spaces are tiny and the car elevator sounds like it would break any second. Should have been given compensation instead I got a sarcastic apology from the receptionist. Lodged a complaint with Fair Trading and now waiting for someone to do some inspections and shut...
Read moreAbsolutely disgusting rooms.
We stayed in a two bedroom apartment. There was a HUGE urine stain on one of the mattresses, hair (and not from someone's head!) in the shower and on the floor in the bathroom. Massive stains all over the carpets. The walls were dirty. Parking is a nightmare - limited spots, and very tight areas -- definitely not for those with larger cars (was tight with an older Mazda 6 sedan), or those unfamiliar with their car.
The basement car park absolutely stinks, as it is far too close to the bin area. The stairs between the basement car park and Ground car park have broken hand rails - dangerous for those with accessibility issues.
The staff were friendly, but the rest of the hotel is in urgent need of maintenance. The owner clearly doesn't spend any money on cleaning, and improving the facilities, etc.
Very disappointed, especially given it cost almost $200 per night. I will definitely...
Read moreBathroom, toilets, walls are absolutely dirty. Parking will be a nightmare if you do not plan properly as there are no allocated parking here. Front desk was alright but could learn thing or two about service. I can see ones up on a time this was a nice establishment but have been maintained poorly and have cut corners numerous times and some things are about to fall off. But hey, its a business and I bet they have recovered the construction and running costs by now. And the land value must have gone up significantly so I bet they are not worried about this been a running business in near future. I came here after staying at a old cabin in a rural town, can say it was better than, but you know what the Price was acceptable for the location. Rooms condition was terrible, as if someone had a fight in each and every surface dings and...
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