Asdal Gulf Inn Boutique Hotel Seef — Hotel in Bahrain Island

I wanted to write this after we check out and I’m not usually so harsh but when the hotel rates are high and you call yourself 4 stars - you need to earn it and own your mistakes!||The only reason this place is poor not terrible is because the staff are nice and they try hard..|Otherwise it’s absolutely horrible:|Hygiene is so bad the rooms are not well cleaned, the ac is so dirty we were coughing the whole time and the bathroom has mold in the corners|The rooms are old, they smell rusty and humid, the furniture is all spotted and dirty and damaged (peeled, majorly scratched…)|The pillow covers were all stained |The windows are the lowest quality possible so you actually feel like the people on the street are with you in the room cause there is no sort of noise isolation - we couldn’t sleep as it was a weekend here and a lot of traffic and cars drifting until sunrise|The breakfast is a disaster:|items run out with no replacement|the bread toaster is from WWII, not sure if ever cleaned… I mean seriously, toasters are one of the cheapest appliances just get a new one! |The food is less than average |There is no skimmed milk or plant milk or even low fat/lactose free…||If I had booked in a 2-3 stars budget friendly hotel I would’ve not even complained but when we pay $400 per night, we have expectations that are pretty basic to be honest but not even that was there||In a nutshell:|It’s a 2 star hostel with a 5 stars hotel prices |ABSOLUTELY NOT WORTH IT|SAVE YOUR MONEY - THE EXPERIENCE IS FRUSTRATING...

The hotel is old and not suitable for those living and looking for a luxury. The hotel photos and reviews at booking.com are manipulating!

Here are some notes for consideration of hotel management:

Evaluate changing or performing regular cleaning for carpet on corridors, it is sending a very bad smells and this is usually indicating high germs! Health safety

Some of the rooms (example: 326, 302), has light switches from 70th age (ling switch) while others are modern! unless it’s unified and linked with the room furniture and set up, this can indicate that the hotel is looking for the cheapest materials,

Number one concern for hotel guests is having a high quality clean bed. The cleanliness requires improvement and more focus because the blankets and pillows are being used by different guests and infections and diseases may be transmitted from one to another.

It is good to have a electric window blinds, however, having it broken or torn out reflects a lack of check and adjust system to ensure continouse improvement.

Basic rule in costumer service: “80% of guest satisfaction can be managed through a good welcome and good bye”. In fact and with all respect, this hotel is...

Very nice hotel. Give me very good impression when I came to Bahrain the first time. Summary as below: 1, I arrived at 10:30am, before I arrive, I asked whether I can have an early check in, usually the other hotel will reply - sorry sir, you need book one more day before your arriving, so you can have a late check in - so I just try, but Adulrahman replied with yes instantly, surprised and happy. 2, When I arrived and talked to the reception that I need a early check in and they confirmed yes, she asked before checking my passport: Are you Mr. Gong? Wow, what a good feeling - they remember their customer. But sorry, I didn't ask the lady’s name. 2, the service here is very good. They responded your request instantly with smile and friendly attitude to let you fell comfortable, Dulal and other tall service personnel gave me deep impression. 3, hotel is clean and quite, room is big, very comfortable and can sleep well. 4, the coffee here is good, I did not try better coffee in other hotel before. I really like here and very happy...