Loumage S Suites & Spa Seef — Hotel in Bahrain Island

As a dedicated employee with more than three years of experience at Loumage Suites and Spa, I am thrilled to share my insights on what has been a fulfilling journey in the world of hospitality. Working at Loumage suites and spa has been a truly enriching experience. The supportive team environment and inclusive work culture have played a significant role in making each day enjoyable. The management's dedication to employee well-being and career growth opportunities has nurtured my professional development and fueled my passion for delivering exceptional service. I am grateful for the opportunities provided by the hotel to further my skills and knowledge in the hospitality industry. Taking on new responsibilities have not only enhanced my capabilities but have also inspired me to continually strive for excellence in my role as then receptionist and now as a front office shift leader. Interacting with guests at the reception desk has been a highlight of my experience at the hotel. The satisfaction and positive feedback received from guests underscore the hotel's commitment to deliver the best customer service. Building meaningful connections with guests and addressing their needs with care and professionalism have been immensely rewarding aspects of my role. Collaborating with my colleagues has been a testament to the power of teamwork. Together, we have navigated challenges, celebrated successes, and upheld the hotel's reputation for excellence through our collective efforts. The spirit of our teamwork and mutual support among the team have been instrumental in creating a positive work environment. While the hotel excels in many aspects, there are areas that could benefit from further attention and they did enhance the communication channels among staff members, implementing new procedures and new devices, and making even greater teamwork initiatives could elevate the overall workplace experience and drive continued success for the hotel.In conclusion, my time at the hotel has been nothing short of rewarding. I am thankful for the opportunities for growth, the supportive team and management, and the enriching experiences that have shaped my journey as a guest service representative. I look forward to continuing to contribute my best to the esteemed reputation of the hotel and to build my career in the...

Was staying in this hotel for 16 nights and thoroughly enjoyed every minute of my stay. The staff cannot be commented on highly, they bend over backwards to help and are always on hand when you need them. I would also like to to point out one person in particular, although I didn't get her name but it was one of the girls on the reception desk of which can only describe her of philipino decent and short(sorry for this description). Also the hotel offers a very discounted and enjoyable room service menu which was pleasant. Location is superb with a large mall within a 5 minute walk and many eateries on your doorstep, also a very well stocked shop less than 30 seconds from the door of the hotel.||||If I had to put a negative point(and this is would be being extremely extremely picky). A little more could be done with the pool, although it's on the roof and space is limited it seems a bit small and not much swimming can be done.||||Don't read the negative reviews on this hotel as I can tell you these are from people who are just looking for the bad points just to get some form of reward back or are just staying 1...

Dear Loumage suites & Spa Team,

I am writing to express my dissatisfaction with my recent experience at your hotel. I previously booked a room over the phone without any issues, which is why I chose to do so again. I clearly stated that I would arrive within half an hour, but upon my arrival late at night, I was informed by two employees that there was no record of my booking and that no rooms were available.

This lack of professionalism is disappointing and unacceptable, especially considering the long journey I undertook to reach your hotel. Proper communication and record-keeping are essential in the hospitality industry, and my recent experience did not meet those standards.

Krishna & Fayzoo “those employees so rude and unprofessional”

I hope you will address this issue to ensure better service for future guests. Thank you for your attention to...