Stayed there 5 nights in November, having visited Formula 1, which is few metro stops away. The hotel is located 6-8 min walk from the nearest train station Granja Julieta. ||||The hotel is average, no character, very square corporate feel, walls are grey, painting was 1 line, very "dead" feel. ||||Room was cleaned daily.||||The keys never worked, the hotel staff said it is due to proximity to the mobile phones, they uncharge. Well if they do - change the locks system! It was annoying to go from 12th floor few times a day to recharge the keys. ||||Breakfast was poor, only fruits were good. I noticed that in Brazil the main choice of breakfast are cakes. If you are not a big cake eater first thing in the morning you will have nothing much to eat there (maybe just fruits, like me). ||||There are few restaurants not far from the hotel, reasonable quality, we ate there.||||The swimming pool and gym are a joke, gym like 2 sq meters room with nobody ever being there, and swimming pool is so small it is like a bath tub, noone there either. So, this facility is more imaginary, than real.||||I would probably stay there again, but not because I liked the hotel, but because it is close to the Metro station. Big Carrfour supermarket by the station is also handy to buy water, snacks, socket adaptors and whatever else, it is a huge supermarket. ||||If you come from UK or Europe, your adaptors/convertors will not work! Brazil has very specific socket with 2 or 3 holes, but common converter does not fit, it is very narrow space. You will buy the narrow convertors for your devices in Carffour supermarket for 9 Real.||||Also having stayed in a few other hotels throughout Brazil I would say this hotel is overpriced for what it is, it is t least 2 times more expensive from similar rating/quality hotels we have stayed in Rio and other cities. Maybe they hyped up the prices due to Formula 1, but I did book well in advance.||||It is extremely difficult to get to this hotel from the airport. Unless you want to take a taxi for 200 Real approx, you will struggle on public transport. There is a bus from Airport to Tatuape station, and from Tatuape Metro station it is 3-4 Metro lines, depending on route you will take. It took us approx 2-2.5 hours to get to the hotel. Taxi is notorious to be very slow as well, due to traffic (it is 12 million people population here after all!). Public transport option is cheaper, the bus is under 6 Real (5.80 I think), and Metro under 4 Real (3.80 I think), so you will only spend 10 Reals per person coming here by public transport. Some stations have like 8 floors (!!!), so you will be going up and up the escalator for a while, it is...
Read moreMy greatest experience here is the cappuccino, absolutely delicious no sugar necessary. It is the jack of all trades, has a little of everything in this 3 star hotel. The breakfast is solid but the dinner picanha I was served was not premium meat, very rough and hard. The wifi connection is slow and unstable, needs to be faster. Room has Big TV is great but using coaxial cable which was fine 30 years ago. Ruining the quality cable tv, making it unwatchable. Imagine using antenna TV quality. (Use hdmi) Finally, my Air Conditioner was working great until one day when we came back to room some person from maintenance was in our room saying they fixing bad light bulb after they left the air conditioner won't work. I call them in to fix they say it's too late. Well if you were working on light bulb you can tell my AC is hot as I set it cold my whole week there. Ok they come fix it next day and took my AC remote control like he don't want us to use the AC. Now I call reception to complain no remote and was ignore without any fix. So my last 3 nights I have to physically reach up to the AC to turn it on off without no temperature...
Read moreScam hotel, absolutely don't stay at this hotel. I originally made a reservation from the 13th to the 26th, but when I first checked in, I felt that the room facilities were extremely outdated, like a Motel rather than a four-star hotel. It's seriously inconsistent with its photo. And my room is at the elevator entrance, I feel there is no soundproofing at all and it is very noisy. Also the bed is extremely uncomfortable. Therefore, I told the hotel front desk that I wanted to check out early and asked if my subsequent room payment could be refunded. The hotel front desk agreed. I checked out of the hotel on the 16th. Because it was a prepayment, the hotel should have refunded the money, but after I left, the hotel refused to issue the refund of the room fee that the front desk agreed and said they never made this kind of agreement. so till now they’re still holding up to 3000...
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