Hotel Transamérica Berrini — Hotel in Região Imediata de São Paulo

The initial reception and foyer of this hotel are well appointed and indeed I have no criticism of the reception staff, who were polite and helpful, but that is where the good news ends.||The bathrooms badly need upgrading, but more than that are dirty and need a different cleaning regime. There is limescale on the shower screens and the shower head, with other exposed metal showing oxidation (rust). The grouting between the bathroom tiles looks dirty and there is consolidated dirt in the corners of the floor.||The Wi-fi is sporadic.||The lower floors are noisy.||The curtains are dusty/dirty.||The breakfast is largely bread/pastry based and is cold. The breakfast room itself is cold and draughty.||I could go on. This hotel relies on its location to deliver a substandard performance. Find somewhere else to stay. I will...

Great people and great service. Stayed for 7 nights and had breakfast, lunch, afternoon tea/snacks and dinner at the hotel restaurant. Never expected the great service from management as well as working staff. We visited Sau Paulo for spiritual conference from USA and 65 people stayed from USA in this hotel. Nino, William, Henderson, Hotel Manager ( Forgot her name but so sweet lady), 4 ladies at the restaurant, Perdo and other Sheff ( forgot his name) and so many (all most 35 people in restaurant and 35 in hotel staff) are the GREAT people with the BEST Help. We are going to do same event again in this hotel may be in 2024 or 2025 and going forward. Mukesh was the GREAT...

it's very convenient location for me, room are spacious and clean but very dated. lack of shower gel is ridiculous, and cleaning crew is very annoying. I stayed there twice for a week and very often then removing or even worse, taking a door key card which is left for electricity and air conditioning which leads to room being moist and warm when I get back and all electric devices i left for charging have still flat battery. even though I reported this serval times to reception they just...