Khmer Surin Boutique Guesthouse — Hotel in Khan Boeng Keng Kang

I recently had the pleasure of staying at Khmer Surin Boutique Guesthouse, and overall, my experience was a mix of delight and a touch of disappointment. Let's start with the positive aspects that truly stood out.

First and foremost, the rooms at Khmer Surin are absolutely stunning. The beautiful room design, with careful attention to detail, creates an atmosphere of luxury and comfort. The cleanliness is impeccable, and it's evident that the staff takes pride in maintaining a pristine environment for their guests. The thoughtfulness put into the design truly enhances the overall stay.

The location of the guesthouse is indeed great, offering convenience and accessibility to various attractions. However, it's worth noting that there is ongoing construction in the area. While this is not the fault of the hotel, it might affect the overall experience for those seeking a quieter stay.

Now, despite these positive attributes, my main concern lies with the hospitality of the staff. From the moment of arrival, I sensed a lack of enthusiasm from the team. The front desk staff, in particular, seemed disinterested in accommodating guests. Even when I approached the manager to request a quieter room, the interaction lacked warmth and friendliness.

I believe that a shift in the team's attitude could significantly enhance the overall guest experience. A little friendliness and a more customer-oriented approach, especially from the front desk, manager, and breakfast team, would go a long way in making guests feel welcomed and valued.

In conclusion, Khmer Surin Boutique Guesthouse has the potential to be one of the best hotels in Southeast Asia. The stunning rooms and cleanliness are clear indicators of the establishment's commitment to quality. However, a focus on improving the staff's friendliness and service could elevate this gem to an unparalleled level of excellence. I hope the management takes these suggestions to heart and works towards creating a more welcoming and guest-centric atmosphere...

I recently had the pleasure of staying at this wonderful hotel, and I have to say, it exceeded all my expectations. The staff here truly stands out — they are exceptionally friendly, always willing to go above and beyond to make sure guests are comfortable. Their attentiveness and care really made a difference in my stay.The rooftop swimming pool is an absolute highlight! It offers breathtaking views and a serene environment to unwind. It's the perfect spot to relax after a day of exploring the city.Breakfast is served à la carte, and although the options are somewhat limited, the quality is excellent. Each dish is thoughtfully prepared and absolutely delicious — a great way to start the day.Location-wise, this hotel is perfectly situated near the center of town, making it easy to explore the local attractions, shops, and restaurants.And once again, I can't emphasize enough how wonderful and caring the staff is — they truly make this hotel feel like a home away from home....

We can not confirm the good reviews at all! On our arrival nobody really paid any attention although plenty of staff was there. When we asked for our room, we received odd looks. So first impression was just bad.||The room: the bathroom smelled awfully, the floor was dirty and small insects were crawling along the walls.|After consulting management, the place was not dirty, just old...||According to us, the place needs a proper cleaning, because overall style and location is fine.||We received an free upgrade to a different room, which was bigger. So we did not have to leave our luggage on the dirty/old floor.||There are ongoing construction works everywhere in the neighbourhood. So the place is loud, even if you stay at the 11th floor.||Breakfast was a la carte and good, but it is limited to one drink and one dish. ||Service at the restaurant is just not there, but the food is...