Botum Domrey Hotel and Service Apartment — Hotel in Khan Daun Penh

Hard to review as initially we had difficulties. We booked and paid for a room online. When we arrived we checked in quite okay. Gave us our room and key and we went to our room. We were shocked when we entered as there was no window or natural light coming in at all … this room want not what we booked and paid for. Nevertheless, we were quite exhausted so we went to bed. Next day we were picked up early from the hotel to commence our group tour. At end of day when we arrived back we spoke with management about the sub-standard room we were given which was not what we booked and paid for. English barrier was quite evident and it was very difficult to communicate … finally someone with better English came to help. They apologised for the confusion and finally managed to swap the room to what it should have been but with the words “we have upgraded you to a better room”. Wait a minute … upgrade?? No, allocated the correct room, not upgrade. Anyway all is well after that with minimal contact with staff. There is an infinity pool, but no bar and no snacks to purchase. Pretty basic stuff really. All in all okay and don’t expect too much. Location is...

I stayed here while looking for an apartment. The location is great if you like busy areas, close to the river and some tourist attractions. The pool at the top is lovely with great views and not very busy. There is a sauna but because it closes early I didn’t get a chance to use it. You can also rent monthly if that is something that interests you. Staff are very nice, accommodating, discrete and ready to help. My experience was a bit bad initially because I was in a room where the aircon was not very good/powerful. I requested a change of rooms and within a day, staff were able to transfer me to a better room. I ended up staying for more than a week and it was great but...

Modern, clean, and super convenient location.

Our stay couldn’t have been any more perfect. The entire staff, from the receptionist, maintenance man, to the cleaning team were incredibly pleasant and welcoming. Our room was spacious and very comfortable with standard amenities. The rooftop pool area offered a nice, relaxing spot to cool down while taking in an amazing view of the city....