Naga Angkor Hostel — Hotel in Siem Reap

My opinion of Naga Angkor changed a lot over our 3 nights in their private twin room. On checking in, we were very disappointed as the room is very small, the bathroom even smaller, with large gaps around the tops of the doors so not at all soundproof. However, the helpfulness of the staff (Yudom in particular) completely changed my (initially very negative) view of the place. The bathroom was strange and very basic and we couldn't see how the shower worked, but the staff member not only described it but came up to our room to make sure we had it under control. Most impressive was when we left it far too late to book a tour company to visit a floating village, and nothing we tried online would enable us to get a tour before we left the city. Then at 9pm the night before our last day, Yudom thoroughly and incredibly patiently talked us through options, made several phone calls very efficiently, and was very understanding as we dithered over various queries we had and concerns. Solely thanks to her, we were able to make the most of our last day in Siem Reap and get to see the floating villages. It has reminded me not to be too quick to judge a place! That said, if your standards are at or above average for a private room, you're probably better...

Staff are friendly and helpful - all lovely people! Rooms are simple, but sufficient. It's an old hotel, and it shows - sheets with holes in them, paint chipping and lots of nicks and dents from the years. But it's just cosmetic. The aircon works, the shower is hot and cold and the bed is comfortable (although the pillows are almost like sandbags) The location is perfect - easy access north to Angkor and south to downtown. The back rooms are quiet with no road noise at all.

The room has a small table and chair, if you need to get things done on your laptop, which is nice.

Also, the rooftop! The rooftop is open and a great place to watch the sun set without having to go anywhere.

Overall, fantastic value for money. Not fancy, but a good place to sleep.

Be aware that there is no elevator, just one narrow metal spiral staircase for the building.

Also, the cats need to be spayed...

Booked a mixed dorm for its cheap price but was disappointed with the actual room. Very small, dim, non-ventilated and only an arm distance between 2 beds. No privacy and comfort. Broken locker provided under the bed but you have to bring own big locks if you have. Eventually, i personally chose to upgrade room with extra cost for safety reason. ||Good though for:|1. Cheaper price compared with nearby hostels|2. Free decent portion breakfast provided. Taste not disappointing, even better than nearby restaurants |3. Patient helpful staff despite repeated enquiries made.|4. Free airport or station transfer (but actually they aim to lock the tuk tuk driver for you for the rest of your trip. Did not engage because it’s more expensive than the outside driver i found)||Overall, it’s still value for money if you don’t mind the small dorm. Pictures are...