I am a huge fan of all Days Inn Hotels. It is my #1 choice of hotels when taking any road trips in both Canada and the US. I have never, ever had a bad/negative experience at ANY of their locations AND their levels of service and accomodations cannot be price-beat and they all honour CAA memberships for an additional price reduction.
This being said, The North Bay location definitely holds a very special place in my heart for the following reasons:
Had to stay as there was a blizzard. Manger guy would not refund me. We checked in at 11 pm and were trying to get out by 3 am he Said to us you stayed here so it’s a night and we could have left them at 3 am if we wanted. We had no choice because of the Blizzard 2 weeks ago on the Tuesday night. 3 am we called every hotel in town. All booked. He did give some kind of refund on my daughters credit card. But it was not right. It should have been all of our money. Plus we were there in Bereavement as my sister died on the Friday. We went to the car and got our dog blankets. As the woman at desk at night said she does not know how to make a bed to give us new sheets. After she came and saw our room I said to her you told me on first phone call you would change sheets. Then she told me the ridiculous thing that she doesn’t know how. I asked for the sheets I’ll do it. She came up tried to say she asked me to change rooms at 3am not change sheets. I was frustrated with her because I believe she was pretending to not understand with a language barrier and she had a tear that she wiped from her eye. It was ridiculous. I was not mean or loud I was firm she was very nice and I felt bad for her. I told her it was not her fault The only reason she should have a tear is she works there. She came back gave us 2 flat top sheets and left. Well in my photos you can see they were also dirty. The big hair clump is my duvet cover. My daughter pulled my mattress cover back and it had puke stain on it by pillows and went all the way to mattress. So they didn’t even change the cover when ever that happened. Guys under us on ground floor were doing bike outside all night you could hear them snorting lines. A lady who had been there for 8 days said that we have been lucky so far because of Bedbugs. I have more awful photos and so does my daughter. Both beds were same. The toilet in the front part had a thick white substance running down the out of bowl. Im sure you can guess what that was. The food in breakfast area. I did not eat. But I had a tea. Seamed safest. Well the pictures say it all. Those rotting bananas were covered up with green ones. There was no hot food. I have many times stayed at the name and always they have eggs and bacon or sausage. I am making an official complaint as I have everything documented and on video at front desk when he told us no money back and we should have just left at 3 am in storm when we discovered the sheets and toilet and walls. Look at the door handle that was closet and front door. He had the nerve to ask me if it was only my daughter and I and did we bring dogs in the room. Implying that we made all that mess from 11:30-3am. While there to have my sister cremated and bring her home We had full intentions on being there for 4 days. Thank god we got a nice place next day. He charged us 130 plus tax no offer for bereavement and we ended up having to pay 176 for 3 more nights. I’m a single mom living pay to pay. I could not afford to even be there it you have to do why you have to do for family. And I am the only one here right now until Aril. Nightmare!!! Anyone who says nice place is a lier! Must be fake reviews. You will catch something from this place don’t do it. I literally slept beside old vomit covered by one of there pillows sorry to the person who used that pillow I could change anything for anyone as I had my own. And my...
Read more8pm Saturday - we arrived at this hotel to spend a night while visiting friends. We had a few drinks in the room and decided to go out to a bar.
10pm Saturday - we left to go to the bar.
2:30am Sunday - we arrive back at the hotel. We hung out for a bit and then passed out.
9am Sunday - my mom and brother woke up and got ready to leave. My brother couldn’t find his wallet anywhere and figured he must have lost it on our night out, so he quickly logged into his account and locked his card.
10am Sunday - my bf and I started to pack our stuff and get ready to leave when my mom called and asked me to grab her health card off the bedside table. I looked everywhere in the room and couldn’t find it.
10:30am Sunday - I head to the front desk to check out. I ask for them to keep an eye out for the “missing” health card and wallet and head on the road.
12pm Sunday - my brother sees 2 failed attempts at uses to his card (1 for $150 and another for $350–mind you this was before he locked the card it came in as a fraud text message way too late in the day so he never noticed and a $450 charge that actually went through to a PayPal account around 6am (we were asleep in the room at this point) He quickly calls the bank to start an investigation and tries to cancel this transaction (which still hasn’t happened yet as of Tuesday)
12pm Monday - my mom checks every bag and her car for her health card and still can’t find it so she calls the hotel and asks if they found it. SURPRISE, they did indeed find it (god knows where because it was NOT in the room)
11am Tuesday - she heads over to the hotel to pick up her health card and asks if she can see the cameras for footage on the missing wallet (thinking maybe it was dropped on the ground there and we would be able to catch the culprit on the $450 charge) the man working asks what for and she mentions the wallet (she mentions no name or anything) and he pulls it out quickly without hesitation. She asks him to open it and everything (including his bank card that just had a $450 charge on it while it was missing) is still in the wallet. He obviously didn’t want to give it to my mom so my brother is on his way to grab it after work.
Unfortunately there seems to be some kind of scam going on at this hotel as I know for a fact that the room was empty when I left and have no idea how they got ahold of the health card and wallet and I do not recommend staying...
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