Disappointed. 1st time going, ordered a salmon teriyaki bowl $18 and added the "trio" for an additional $4 to go. Lady was rushed although I was the only one there. Said it will take a few mins, waited 15 mins, no big deal thinking they are making it fresh. I have no problem paying a premium for good quality food. The coleslaw container was half empty, made me wonder if it was someone elses unfinished coleslaw. .. it was all vinegar taste, 2 bites, couldnt eat anymore vinegar, the chilli was full but spilt sauce was crusted on the container which tells me it was sitting for a long time. It also wasn't chilli, it was just beans with tomato sauce. Now to the bowl. Cold, half empty, old lettuce, hard and cold salmon and missing ingredients. It was just a small amount of rice, cabbage, lettuce and the salmon... the sauce was in a separate small container and it was a thick jelly. That didn't smell, look, nor taste of teriyaki. My conclusion is this was old food that must have left out for hrs, possibly days. Very Disappointed, I could have spent my Money elsewhere at an establishment that takes pride in their food quality. I will not...
Read moreMy husband and I were doing the Keto diet. We got excited when the cashier told us they have keto options! We decided to try a keto dish (I dont remember the name of it but I believe it was the keto breakfast). We started to eat and the bacon was so sweet and yummy. We called back to ask what they used since its hard to find something sweet that tastes that good on Keto. The cashier picked up and told us balsamic vinegar. We went to walmart to grab some and realized there were different brands so we called back to see if there's a specific brand they use. This time, the chef picked up the phone. We explained that we had the keto meal and wanted to know which brand of balsamic vinegar he uses. He then explained that they don't use balsamic vinegar so we asked how he made the bacon so sweet... the chef explained that he cooks the bacon in BROWN SUGAR! We told him that brown sugar is NOT keto friendly and he continued to explain that he just follows orders and that's how he got told to make it. We will never go there again. If you want to be kicked off of ketosis then that's the way to go! Very...
Read moreBreakfast sandwich is too small for the price. It is $5.00, and you get a half sandwich. Friend got red thai curry with chicken for $13.00 and the vegetables were raw, not cooked, and the chicken was not even real chicken, it was that fake, cheap, processed chicken so many fast food restaurants use. This is supposed to be high quality food! They need to improve the taste of many of their dishes and lower the price of everything! I like that there are gluten-free and keto options, but they need to put an ingredient list on their pre-made items so people that are avoiding certain ingredients can continue to avoid them. Please copy Fresh in Toronto! Customer service is severely lacking in person and over the phone. For delivery, they charge $10.00. Their Skip the dishes menu is missing coffee drinks and snacks. In summary, small portions and low quality food for high prices. I’m not ordering food...
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