I am deeply disappointed with my experience with Trip.com. The images displayed on their website and the actual condition of the hotel room worlds' apart (see attached photos). I made a reservation for a Duplex Family Room with three beds for a two-night stay, but the condition of the room was so bad, we check out the very next morning.The rooms are aged and poorly maintained, emitting an unpleasant odor of urine throughout. The appliances in the room were not only incredibly dirty but also in such a state that they were essentially unusable and beds are terrible as well. To make matters worse, accessing the rooms was a cumbersome process. First, one must take the elevator to the 23rd floor, exit it, and then proceed through a separate security gate, requiring yet another key card to access another elevator leading to the rooms. This made it quite inconvenient, especially when dealing with luggage, and the wait times for the elevators were exceedingly long.I strongly advise avoiding this establishment when considering your...
Read moreHere's a review draft for you:Disappointing ExperienceMy stay at this hotel was far from enjoyable. The room was not cleaned properly; I found fruit seeds all over the floor and even encountered broken glass. Despite indicating that we were two adults and one child, we were only provided with two pillows and two towels. When we approached the service counter, our request was dismissively turned down, as it was claimed that every apartment had the same provision.Additionally, the shower was a nightmare. The water temperature was highly unstable, constantly switching between cold and hot, making it difficult to shower comfortably. The fixtures were poorly maintained and nearly breaking down.Overall, I was extremely disappointed with my stay and wouldn't...
Read moreThe location is the best part of our stay, being next to the mall means plenty of food choices and shopping. And surrounded by more malls and the metro means not having to worry about wet weather and easy to get around. Unfortunately the room itself is the letdown. The water pressure is so low that if you are showering and someone flushes. You will get a trinkle stream and let wonder when you can finish showering. So if after a day out and you need a good shower, I would steer clear...
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