Comfort Guest House — Hotel in Hong Kong

The first thing you'll do not like - is the location of the hotel. You have to wade through crowds of people in a very stuffy market and with long search where the hotel is located. The elevator is constantly loaded with market workers and you have to wait for 10-20 minutes to just go up or down.||||Second - the reception is not exists and you need to catch a hosts to get the keys. At checkin process we were given keys and said that they do not have any checkout process and that we need to just leave the keys when checkout.||||The room is very small, suitcases occupy all the free space.||The shower is directly above the toilet. There was only cold water in the small sink.||The room is very stuffy. It is impossible to sleep.||If you open the window - then the room comes with air with cigarette smoke.||If you turn on the air conditioner, it blows very dirty air.||||The first night at 7-8 in the morning we were awakened by a noise of repair somewhere near our room, because of that we did not get enough sleep and all day we were powerless.||We decided that we would stay one more night with the hope that there would be no noise repair the next morning - but on the second night there was a repair and we did not sleep well the second night, after which we decided that it was impossible to stay here and we had to leave the hotel.||||We found another hotel and in the evening came to collect our suitcases.||We were lucky and in the evening there was a cleaning lady, to whom we explained that it is impossible to sleep here and we are moving out. The cleaning lady asked for the keys and we gave it to her.||The checkout process is completed.||||The next day we contacted with our travel agency asking for a refund for this hotel.||Travel agency long corresponded with the hotel and the hotel said that the money will not be returned because "there was no correct process of checkout".||||Beware of this hotel!||Owners are scammers who do not want to...

⚠️ This accommodation is not suitable for solo travelers ⚠️

Pros: The price is affordable, and it is conveniently located in a central area, making it ideal for tourists who want to shop and explore. It is close to the train station and major shopping districts.

However, it is not recommended for solo female travelers, especially those who may need to return late at night. The entrance is located in a narrow alley filled with garbage bins, dripping dirty water from rooftops, and people smoking.

The first floor is crowded with Indian-owned shops, convenience stores, and food stalls with strong spice aromas. The elevator system is inconvenient — you must wait a long time, and there are two separate elevators for even and odd-numbered floors.

There is no receptionist. A housekeeper will greet guests during check-in, hand over the room key, and that is likely the only time you will see any staff. There is no way to contact anyone in case of issues, and there is no proper service or support provided during your stay.

The walls are very thin — you can hear alarms or noise from other rooms clearly throughout the floor.

For stays longer than one night, there is no housekeeping, no replenishment of supplies, and no cleaning, even if you don’t place a "Do Not Disturb" sign.

Important: This property is shared among five different guest houses:

Comfort Guest House

Joyous Guest House

Smiley Inn

HK International Hotel

Sun Guest House

📌 Please think carefully before booking any of these...

20 - 23 October 2023||I’m not suggested staying in this hotel.||Please concern before your reservation,||you should avoid book their hotel.||This happened to my booking for three nights, ||It occurred to me that I can’t stay here because no room available when I've arrived at the hotel.||I feel bad experience. It is unfair to me.||They have been running their business dishonestly. ||The hotel is not reliable, it ignores customer reservations.||Hotel owner and staff didn't help and support any problem. (Terrible, unfriendly, ignore, no service mind)||I tried contact to hotel, but They don’t reply any question or help all channel (email, agoda chat, WhatsApp).||Although, I request to change date for this booking, and We agreed with face-to-face (Hotel owner & staff and Me). When I request to agoda CSS, but they denied my request, ||and I contact Agoda CSS many times for solve this problem. It doesn’t follow that agreement. ||Finally, I can’t free cancellation. I haven't received refund from this booking and I can’t change date for this booking.||They aren’t responsible, Poor Management of Property partner/owner and take advantage of customer. Dealing with unreliable people which bad mindset. It is low standard quality hotel. ||Actually, I don't recommend this hotel for travelers. You can find lots of hotels for stay in Hong Kong with provide the best solution for customer with high quality and great service||Prevent Fraud Before it Happens.||#Bad hotel||#Blacklist hotel for...