ind Hotel — Hotel in Hong Kong

On the day Typhoon No. 10 hit, after learning about the extreme weather from the news at 10:30 AM, I promptly contacted the hotel receptionist to inquire about a late check-out, as the standard check-out time was 11:00 AM. Not only did she immediately reject my request, but she also declined to implement any safety or weather-appropriate measures for guests checking out that day. I pointed out the Hong Kong Observatory had advised the public to seek shelter in a safe place during such conditions and asked how I could safely leave. Unfortunately, her only suggestions were to either pay for an additional day or take a taxi.

I chose not to accept the hotel’s pressurised offer to extend my stay, especially when no discounted offers were even granted. After checking out, I observed other guests hurriedly leaving the hotel under dangerous conditions. There were scattered wooden boards outside the hotel, likely due to nearby industrial activities and the typhoon, posing hazardous risks.

I must emphasise that, while the hotel may not have technically "evicted" guests scheduled to check out, the lack of flexibility effectively constituted to coercion. The lobby only provided a single sofa (which the receptionist did not suggest) was far from sufficient as a waiting area to accommodate all leaving guests. Otherwise, customers would have to stand in the hotel's common area until Typhoon No. 3 was hoisted. Note on that day, Typhoon No.3 was only in place at 7:40 pm. Safety should always take priority over profits.

Such a treatment was completely uncalled for. Your company should therefore update on your hotel policy on extreme...

Noise from the other room at 4am - very loud and disturbing- unable to sleep. Complained to the receptionist, they did come up to see and then called the room. They were quiet for a few min and then continued even louder. Our complaints made no difference whatsoever and therefore we checked out right away! The noise was really unbearable. Although the staff was helpful but did not resolve the issue could’ve given us another room but no, there’s no other room. I understand the building was converted from a commercial property into a hotel, but the room walls are too thin. The feel and the vibe of the hotel is amazing, but again unfortunate that it...

Yes the the hotel is located in a industrial street But it is only a short walk ( 10 minutes if that ) to a massive shopping plaza which has everything.||||Rooms are new and clean they have a cool look about them old meets new, ||||Rooms are modern clean and have a good shower the bedding was nice and clean. ||||Free WiFi . Tea , coffe . Bottle water . Toothbrush toothpaste etc.||||The hotel offers a great information pack which was very useful tells you where everything is and how away. ||||Over all it is a pretty cool hotel in a pretty...