W Hong Kong — Hotel in Hong Kong

Right, so here we are then, in Hong Kong, a city that is less a place and more a bloody organism. It doesn’t sleep, it doesn’t yawn, it doesn’t even pause to scratch itself. It just goes. Ceaselessly. A thrum, a vibration, a caffeinated whirring of humanity that makes New York look like it’s having a nap. And into this electric soup you drop a W Hotel and, well, the thing starts fizzing like someone’s lobbed a Berocca into a gin and tonic.

Now, the W isn’t for everyone. If you like your hotels beige, hushed, and smelling faintly of boiled cabbage and retreating accountants, then bugger off to the Peninsula and leave the rest of us in peace. The W is a vibe. It is neon and basslines and cocktails mixed by someone who looks like they were bred in a warehouse rave. And crucially, it gets Hong Kong. It doesn’t try to slow it down or contain it—it matches its stride, heel for heel, beat for beat.

The first good decision: reception is not on the ground floor. Nothing of interest is ever on the ground floor in Hong Kong anyway (other than the occasional noodle shop that can change your life for £4). The W puts its welcome desk up on the sixth floor, which means by the time you get there, you’ve ascended into a sort of members’ club. No baggage of the street, no gawping Parker family in cargo shorts wondering if “they do fries”. Just a slick, elevated hum of energy. It makes arriving feel less like checking in, more like being inducted.

The service? Oh, please. Of course it’s impeccable. At this level it’s always impeccable. But there’s impeccable and then there’s impeccable-with-a-beat. The W runs on rhythm. Staff move with the music, literally in time with it. You half expect them to break into a synchronised dance routine while handing over your key card. And look, I don’t usually namecheck staff because it’s a slippery slope into the kind of tripadvisor hell where Karen bangs on about how “Janet on concierge went above and beyond to source gluten-free oatcakes”. But credit where credit’s due: René Tsang, the “Experience Manager”, is one of those rare hotel people who manages to be both effortlessly cool and genuinely helpful without either cancelling the other out. She made me feel as if everything was possible but also that she had it all in hand. That’s a trick most hotels never master.

The rooms are modern in the way Apple is modern. Clean, shiny, slightly smug. Everything you could want is in there, and everything you could want to nick already has a discreet price tag on it. That’s just clever, frankly. Saves the awkward conversation at check-out when you’ve “accidentally packed” the Bluetooth speaker. The bed is huge, the view is bigger, and there’s enough mood lighting to make even me look Instagrammable.

But the jewel, the proper trump card, is the pool. A rectangle of calm suspended high above the lunatic city below. Hong Kong thrashes and writhes down there, and up here you float. It’s a sanctuary, but not a boring one. The skyline presses in, ships nose through the harbour, cranes swing their metal arms—and yet you’re horizontal in the water, cocktail on the side, suddenly at peace. It’s the sort of contrast only Hong Kong can really pull off: serenity by way of chaos.

So yes, the W Hong Kong doesn’t just sit in the city, it plays in time with it. It’s Hong Kong distilled—high, fast, loud, stylish, and very slightly ridiculous. Which is precisely...

Excellent Stay Experience at W Hotel Hong Kong

I recently stayed at the W Hotel Hong Kong for four nights in a fantastic suite with an oceanfront view (Room 2601). My overall experience was outstanding, and I understand why this hotel is ranked first on TripAdvisor.

Exceptional Pre-Arrival and Check-In Service Before my arrival, I received a welcome email from Anson, the loyalty manager, offering assistance with any pre-arrival requests. I asked for a dining reservation at Sing Yin Restaurant and requested copies of the room service and restaurant menus. Upon arrival at 1:30 PM, I was greeted by Michelle at check-in, who then introduced me to Anson. Although my room was not ready, Anson provided valuable information about the hotel and arranged for me to receive honey lemon water to ease my cough, a thoughtful gesture that I greatly appreciated. My room was ready by 3:30 PM, and Anson personally escorted me to my suite and showed me around.

Impressive Room and Amenities The suite was spacious, clean, and comfortable, offering a stunning ocean view. The room was equipped with an array of amenities including a kettle, ice cube bottle, coffee espresso machine, microwave oven, air purifier, and a Dyson hair dryer. There was ample drinking water, replenished daily, and during the first night’s turndown service, cookies and chocolates were delivered to my room. The suite also had plenty of plug points, a power socket for charging electronic gadgets, an ironing board, iron, steamer, and plenty of hangers. The bathroom was well-appointed with a bathtub and shower, and the water pressure was excellent.

Outstanding Service and Dining Experience As a Platinum Elite member, I felt well-recognized and was offered two welcome drinks at Woods Bar. The room dining service was prompt, and the food was delivered quickly. The breakfast service was exceptional, with a staff member named Ben going out of his way to prepare fresh orange juice for me every morning after I mentioned my sensitivity to packet juice.

Enjoyable Facilities I enjoyed using the hotel's facilities, including the swimming pool and jacuzzi. Although the heated pool felt a bit cold due to the rainy weather, it was comfortable enough for a good swim. The pool’s depth of 1.4 meters was ideal. The Heat & Water Facilities on level 73 in the women's bathroom, including a jacuzzi, steam bath, and sauna, provided a relaxing experience. The bathroom also had a weighing scale, adding to the convenience.

Convenient Location Initially, I was concerned about the hotel’s location compared to Tsim Sha Tsui. However, I found it very convenient to travel from W Hotel. The hotel is a one-minute walk to Kowloon Station, and the walk is sheltered, ensuring I wasn't affected by rain. The Austin MTR station is also nearby, accessible via a covered walkway, making it easy to travel to various parts of Hong Kong.

Conclusion Overall, my stay at the W Hotel Hong Kong was excellent. The service was impeccable, the amenities top-notch, and the location surprisingly convenient. I would definitely revisit this hotel and highly recommend it to anyone...

We were upgraded from the Wonderful Room to the Spectacular room partial ocean view.

The W Hong Kong location is in West Kowloon and is directly connected to Elements mall. Well, at Elements Mall there are 3 direct hubs, namely HK Airport Express, MRT Kowloon and Austin, and West Kowloon Bus Terminus so if you want to go to other places in Hong Kong it's very easy. The check-in process was smooth but the queue was quite long because it was check-in time. We were finally assisted directly by the loyalty manager (Mr. Alex Chung) and the welcome experience shift leader (Ms. Rene Tsang). We were accompanied by Mr. George and Ms. Trixie to the room. they taken care us well. When heading to the room, the interior concept of the corridor is a library with the room numbers using a book concept.

The materials used are also quite luxurious. The room is equipped with a comfortable 200x200 bed, sofa bed, work desk and long daybed sofa. Capsule coffee machines and the Goive brand are provided. Unfortunately there is no universal socket but they provide a converter so we can charge it alternately. Drinks are provided in cans. The rooms are equipped with automatic curtains.

The bathroom consists of a wash basin with 2 faucets, shower, closet and bathtub. Towels are provided in 3 sets each, namely body towels, hand towels and face towels. Amenities are also complete, including mouthwash, shaving tools and facial wash. The amenities use the Momo brand.

Hotel facilities are available Swimming pool, is the highest outdoor swimming pool in the world Gym, Spa, Jacuzzi, Sauna, Steam Room Woobar

Breakfast at W Hong Kong has many varieties and tastes delicious, especially the dim-sum. Drinks (grapefruit juice, apple juice, orange juice, coffee, tea) Salad, cold cut salmon, yoghurt, fruit (grapes, melon, banana, watermelon, orange, apple) Fried foods (shrimp toast, deep fried fish, chicken wings, samosas), oatmeal soup, miso soup, soy milk Indian food (jeera pulao rice, curry dal makhani, Indian bread, curry chicken) Western food (sauteed mushrooms, hashbrown, baked beans, cherry tomatoes, roasted broccoli, teriyaki hamburger patty, chicken sausage, bacon, meat loaf. Egg station) Chinese food (steam egg, infused tea egg, soy sauce tofu, pan fried bun, sauteed vegetable, vegetable soup, eggplant fish, soy sauce rice rolls, fried noodles) Japanese food (sushi, tofu, chuka wakame, seaweed), tamago Cheese, cold cut, porridge, cake, fish puree. Bread (hard roll, donut, croissant, soft bun, Danish, waffle, pancake, muffin, egg tart, quiche), cereal, nuts, milk, compote Steam boat (pork belly, meatballs, sausages, kekian and vegetables) with laksa sauce, pork and chicken Dimsum (yellow bread, buns, lo ma kai, vegetable buns, meat buns, brown bread, dumplings, baikut) The most impressive ones are the dumplings, egg tarts, fried noodles, steamboat with laksa sauce...