Artyzen Grand Lapa Macau 澳門雅辰酒店 — Hotel in Sé

Update 2019-01 (5*): It feels like they're reading my reviews and then work on implementing my suggestions :D Now everyone at the reception and in the hallway speaks very good English. And at least during the Winter they don't leave the AC at minimum anymore. Actually I am running out of suggestions. The Hotel is now pretty much perfect.

Update 2018-01 (5*): Over the past 18 months a lot has changed, turning the Grand Lapa to a 5 star hotel for me, too. They've renovated the rooms and public areas (Lobby, hallway etc) with much brighter and therefore more friendly colors. They've equipped every room with indirect lighting, a big TV (approximately 45"), some well thought out electrics (power plugs where no adapter is needed for most plugs, master light switch on either side of the bed) and a great bathroom, now equipped with a standing shower (with invisible drain - nice gimmick). It's still not what I would consider a very modern hotel for the digital generation but it looks good again. And they don't mix the juices at breakfast anymore so you do get a pure orange juice now. Breakfast is still great. Slightly more food available than last year. The spa area is still beyond every doubt. A small oasis in the middle of Macao.

2016-08 (4*): Hotel is in general quite well equipped. Staff is mostly helpful and friendly but even at the counter good english speaking personnel is rare. I stayed for over 7 weeks (business trip) so I got quite a good impression on the hotel and its staff. The rooms are tidy and well equipped (5 Stars!), but obviously very old. The TV is not a modern LCD but still an old CRT type TV set (though with a flat screen). The walls are covered with a very dark brown-redish wood which was considered luxurious like 20 years ago I guess. AC is working well, but some of the staff tend to set it to the minimum temperature which means after an 12h day I came back to a freezing room. The SPA area is just great. Awesome massages, a well equipped gym and an outside swimming pool with a pool attendant, some sun loungers, an artificial waterfall and even a water slide. Breakfast tends to get very busy at around 9 which means that you sometimes have to wait 5-10 minutes to get a table. Buffet style breakfast is well equipped but repetitive. For some reason they always mix the fruit juices so the labels are never correct. That would be especially bad for someone with allergies to certain fruits. To me it was "just" annoying because they have a very sour grape fruit juice that has a very strong taste. Because of the mixing basically every juice just tastes like grapefruit. They've been doing this 75% of the days so it was not coincidential. One of the easiest places all over Macao to get a Taxi. They have a Taxi lamp outside and someone getting empty taxies in whenever you need one. Even if you don't stay here they will get you a Taxi in a reasonable amount of time (which is not natural for Macao). KFC and Mc Donald's are relatively close as well as several good local restaurants and supermarkets so no issues here. I would just wish for them to renovate the rooms and make them more modern. A flat screen and some brighter colors would turn this into a 5 Star hotel...

My stay at the Artyzen Grand Lapa in Macau was an experience that truly stood out among other 5-star accommodations. From the moment I stepped in, the hotel’s exceptional service and facilities made me feel like I was genuinely in the lap of luxury. The staff’s friendliness and eagerness to assist went above and beyond, ensuring all my needs were met with a smile.

One of the highlights was the concierge service, which proved indispensable in making our stay comfortable and hassle-free. They were instrumental in guiding us through the city, from finding attractions to arranging transportation, showcasing their commitment to guest satisfaction.

The breakfast at Artyzen Grand Lapa is not to be missed. Offering an extensive buffet that caters to both Chinese and continental tastes, it ensures a delightful start to the day. Whether you’re in the mood for dim sum or a classic Western breakfast, you’ll find the quality and variety exceptional.

The rooms are a haven of comfort and luxury, boasting ample space and the most comfortable bed I’ve ever slept in. The hotel’s attention to detail is evident in the provision of multiple pillow weights, catering to guests’ preferences and ensuring a restful sleep. The amenities provided, including water, Nespresso coffee, tea, and champagne, add a touch of sophistication and convenience to the stay.

Located adjacent to the Sands, the hotel’s position allows guests to take advantage of the Sands’ free shuttle bus service for easy exploration of Macao. Alternatively, the concierge can arrange taxi services for those looking for a more direct route to their destination.

The Artyzen Grand Lapa doesn’t just excel in comfort and service; it also offers a range of facilities that promise relaxation and rejuvenation. The spa, gym, and outdoor pool are exceptional, with the pool area being a particularly magnificent spot to unwind and soak in the beauty of Macau.

In conclusion, the Artyzen Grand Lapa in Macau is a 5-star hotel that truly lives up to its rating, providing an unforgettable experience through its superior service, luxurious accommodations, and excellent facilities. Whether you’re visiting for leisure or business, this hotel promises a stay that’s nothing short of...

Love this hotel so so much! I definitely highly recommend this hotel in Macau! "Attention to details" is always what I looking for, as a person working in the hospitality industry for years. Through every small thing, you can tell so much effort that this hotel’s whole team put into it. I was attending an event last weekend with my workmates. We had a very tight schedule, we don't need too much entertainment in the hotel, I was looking for an accommodation that we could work and relax at the same time, so I booked Aytyzen Grand Lapa. There's no disappointment found.

The front desk staff warmly greeted us and introduced the hotel facilities in details, very gentle tone to reminds me should enjoy the moment in this gorgeous place.

The room is beautiful, clean and neat. The washroom amenities are well chosen, the aroma is pleasant and the texture is pleasant high quality which really enhance the whole experience of the room.

The location is good too, the neighbourhood is quiet and safe. Walking distance 12 mins to reach the attraction Guan Yin Statue Macau. Enjoy having an easy walk after dinner from hotel.

Next day, we called housekeeper in the morning to refill the coffee mate, the housekeeping lady approached with smile and asked if we need anything else.

I had a very good sleep with comfy environment, bed is good, temperature is perfect, lighting is just right.

Enjoyed watching the street with my coffee, nice view from the room.

The other thing I was looking forward is the swimming pool! It looks beautiful in the photos, and it truly is!My colleague could swim in the morning then got refresh, this is like a bonus in a business trip.

Visited the cake shop after we checked out, the cakes looks amazing, and I really like they have Macau themed pastry - Bolo Fios de Ovos. We enjoyed the stating and definitely will come...