Hanting Express Shanghai Plaza 66 — Hotel in Shanghai

Avoid this hotel is your are looking for comfortable stay.Location : 10 mins walk to the nearest subway station, there are plenty of other choices which are nearer.Cleanliness : The problem with this hotel is they use centralised airconditioner and there is no aircon despite the weather has become warmer. Worst is most of the rooms are without actual window (fake interior window), so imagine you are stuck in the room that is around 30 degree celcius, outside is colder and we have to open our room door as the hallway is colder. As the room is too warm, the mites and insects are active and we were so itchy after staying there.Service : Requested the hotel to turn on the centralised aircon function, as we told them that the temperature in the room is too hot, those that feel cold they can turn on fan function without aircon on their own choice. The night time receptionist told us that next day only the technician will be around so we tolerated and wait for the next day. However, the receptionist next day told us that the centralised aircon could not be changed as it is controlled by the building management. Not too sure who is telling the truth but we were very disappointed. End up nothing is change and have to open the hallway door to make the...

The only good thing about this hotel is its proximity to West Nanjing Road. Other than that, quite disappointing service. 1. No staff helped bring in our many suitcases. The reception staff did not understand any English and took 30mins to check 2 passports as they did not know the countries not requiring visas, first time this happened in China. 2. The dining area is too small and cannot accommodate all the guests, you end up waiting to have breakfast. And for the first time ever, there was no tea at breakfast, even when asked for. 3. Rooms are not sound dampening, you hear everything that is happening in the corridor and in neighbouring rooms. Out of the many people that work at the front desk, there were only a couple of staff that were helpful. Otherwise, the poorest customer service I have...

The hotel is okay. Don’t expect much in terms of how it looks. Firstly, the hotel could be better cleaned. The carpet in the corridors is dirty. In the room, more attention to detail is required when cleaning. Overall, it’s not too bad, but it could be better. Secondly, the check in process takes forever, this was a bit annoying after a long flight. Lastly, the hotel is not central. There is a bus stop right outside the hotel but most times, you will need to catch a bus at bus stops that are about an 8-12 minute walk away. The subway stations are also about a 10 minute walk away. This is not necessarily the hotel’s fault, but just be mindful of this when you make your booking. Overall, the hotel is good for the price point but improvements could be made in terms of...