Blue Lagoon Kosher Hotel Paphos — Hotel in Paphos Municipality

STAY FAR FAR AWAY!!

Please take a few minutes to read my honest review!

Before i begin, Blue lagoon kosher hotel is a holiday tour package and not the name of a hotel. They rent a certain ammount of rooms and kitchen and dining space from the hotel which is called Capital Coast Hotel.

Also, there is nobody to speak to from the Kahane Group at all and all the hotel staff are very rude and aggressive to us.

From the minute we checked in our experience has been terrible.

Our room was not ready on time. We were made to wait on the couch, couldn't even offer us a drink of water....had to lift all of my bags and suitcases upstairs to my room alone.

When we arrived, the floor was soaking wet and smelt disgusting. The room was dirty all over and was not pleasent at all. The air con didn't work.....i tried to call reception....but no our phone doesn't work either....i had to go downstairs to beg for a room change which they eventually agreed to.

So our new room: I am writing this review lying on a bed that feels like a wooden mattress. The aircon works slightly better here....but feels more like a fan than a air con. The linen and towels don't smell or look particularly clean.. And what's now...i am stuck here for the next 2 nights! Feels more like a prison or hospital than a hotel...

Post Shabbos: The food is quite good compared to the rest of our experience but the waiters and restaurant staff are very rude. The crockery is dirty and hygiene isn't really prime here.

The hotel lobby is full of fights between guests and the hotel staff - i have a headache just from sitting in the lobby.

The swimming pool isn't completely separate swimming times....there is only a sign advising the guests to respect this but most dont.

This hotel is NOT suitable for Frum Families. The shul and dining hall are in the boiling hot basement area, it also is very humid and damp and not well looked after. The air con in the shul and the eating hall is mostly turned off....the owners are trying to cut expenses and save money as much as possible...

Throughout the shabbat meal there is people on there phones and shouting...this is not a frum hotel. The food is relatively good...very Israeli style but quite tasty. Waiters and staff are very aggressive and rude.

I asked for another towel, we were told they don't give extra towels or you can borrow 1 but we need it back as soon as your out the shower.

The room doors are all left open over shabbat as they don't give shabbat keys. This is unsafe and inconvenient.

There is no beach, its a plot of grass with sunbeds next to a lot of large rocks over looking the sea.

To be honest, i don't see this place lasting much longer as they are only interested in money and don't look to provide anyone with any kind of service.

I depart this hotel with a terrible back ache and pain from the bed, a bad headache from all the shouting from the other unhappy guests.

Overall...a 1 star rating is exaggeration...

Yours Sincerely, A highly...

After a weeklong family holiday at the Blue Lagoon Kosher Hotel in Paphos, Cyprus, we can confidently say it exceeded expectations despite some minor frustrations.|If you are seeking a Kosher, family friendly destination with plenty to offer both adults and children, it is an excellent choice.||What Stands Out||Exceptional Food Quality|Meals at Blue Lagoon were consistently fresh, varied, and satisfying.|Even with a range of dietary preferences across our group, there was always something for everyone.|The standout dish was the sea bass, quite possibly the best we have ever had, delicately cooked and perfectly seasoned.|Shabbat meals especially felt festive and abundant.||Spotless Rooms and Public Spaces|Housekeeping impressed us.|Rooms were cleaned thoroughly every day, with fresh linen and towels consistently provided.|The common areas, including the pools and lobby, maintained a high standard of cleanliness.||Ideal for Families|The hotel grounds include both indoor and outdoor pools, and the adjacent promenade offers beautiful walks with children or strollers.|There was never a shortage of things to do nearby, making it a reliable pick for families looking for a relaxed yet active holiday.||Logistics Made Simple|Airport transfers were complimentary and Wi Fi was strong throughout the hotel.|However, the shuttle service did not provide a car seat despite it being specifically requested during booking.|Travellers with young children should take note.||What Could Be Better||Customer Service Gaps|While senior staff were professional and attentive, general service was inconsistent.|Interactions with some hotel employees suggested a need for improved customer service training.|It is possible that local cultural differences in service expectations played a role, but compared to global hospitality standards, there is room for improvement.||Communication and Special Requests|Although most needs were met promptly, special requests like the car seat were overlooked.|Travellers relying on specific amenities for children should double confirm all arrangements before arrival.||Location and Atmosphere||The hotel is ideally located for those who enjoy combining beach relaxation with a bit of exploration.|The promenade is perfect for walking, running, or simply enjoying the sea breeze.|The atmosphere throughout the property was relaxed and warm, ideal for groups and multigenerational families.||Final Verdict||Despite a few service inconsistencies, the Blue Lagoon Kosher Hotel offers excellent value, especially for Kosher observant families seeking a reliable and enjoyable beach holiday.|With its superb location, outstanding food, family friendly facilities, and thoughtful amenities, it is a destination we would happily recommend with just a little extra preparation for...

Firstly, it's important to note that there is no actual kosher hotel called Blue Lagoon. Rather, "Blue Lagoon" is a service established within a non-kosher hotel called Capital Coast Resort & Spa. The kosher meals are served in a dedicated dining room, and there is a nearby coffee/tea corner and shul/synagogue (these are all on the basement level). The kitchenettes and utensils in the rooms themselves are not kosher, and all other hotel services (pool, spa, beach, etc.) are shared with the rest of the hotel.

The kosher food itself was very good and plentiful, with plenty of variety (we were there for four weekdays and had breakfast and dinner there daily). We were able to make sandwiches (and take vegetables for snacks) each day at breakfast to take with us on our daytrips (tip: bring containers or baggies if you want to do this, none are provided). We did not go hungry during our trip.

We were fortunate to have a large suite, which included a full-sized kitchen, full-sized heavy-wood dining room table, living room, bedroom and bathroom. The best part was the porch that faced the sea -- as our corner suite was at the very end of the hallway, we were situated very near to the sea, with perfect views of the sunset and no noise from the pool area (which was out of sight, around the corner). Try to get this suite (#120-1) if you can.

The hotel’s beach is not exactly at the hotel – you have to walk a few minutes down the coast on an unfinished rocky dirt path to the beach area, which is also used by the neighboring hotel. We didn’t use the hotel’s pools, but we did use the spa’s jacuzzi and sauna, which were both fine.

The downsides were that the building itself and rooms are not in great shape. Google shows this as a 4-star hotel, I would put it at 3 stars. Loose/missing fixtures, peeling paint, stuck window locks, burned-out lightbulbs, and a very dark shower are some details I can mention specifically. As a family-oriented kosher service there were lots of families with children, along with lots of noise/screaming (80% of the guests when we were there are Israeli).

The hotel service was relatively okay, but be prepared for the relatively rude Cyprus treatment everywhere you go in the country. The kashrut mashgiach, Levi, was a pleasant and friendly young Israeli man who was helpful during our couple of interactions with him.

The bottom line: If you want two solid kosher meals per day and don’t mind spending your vacation in a 3-star hotel full of loud kids, then the Blue Lagoon is a...