location - close to a train station, bus station, central bus station; there is also a mall nearby AC big bathtub large safe - I was able to put my full frame camera, telephoto lens and tablet there with space to spare room design - look & feel- very elegant, stylish, lot of mirror/glass everywhere, color changing ambient lights are a nice touch room design - practicality - location of labeled light switches, number and location of wall outlets, pull out drawer in the closet with a kettle, remote controlled curtains, storage space drawer under the bed and probably more things can't remember right now welcome note + info about who prepared the room for you all room amenities you can think of (e.g. kettle, nespresso machine, ironing board, umbrella, toiletries, ...) great breakfast options - there should be no issue for people with food intolerancies/allergies or healthy food junkies to put a breakfast together; I was very pleasantly surprised when saw soy milk there staff - polite, nice, helpful; when had an issue with the lock in my room on the second day, they let me choose a new room from all unoccupied designer rooms ( chose a room called Beauty of the North, simple, elegant, lot of light wood surfaces, glass door to bathroom) price to comfort/service ratio is incredible
All in all, this was my best hotel experience ever and am very likely to stay there next time am in Liberec, or try out another hotel from Pytloun chain in other locations in the future. Thanks a lot to the two amazing receptionists who were there...
Read moreThe Pytloun Grand Hotel Imperial is a truly remarkable place to stay. Located in the heart of Liberec, this hotel perfectly combines historical charm with modern luxury. The elegant interior design, with a focus on comfort and style, creates a welcoming atmosphere from the moment you step inside.
Guests frequently praise the spacious and well-appointed rooms, equipped with everything needed for a comfortable stay. The friendly and professional staff go above and beyond to ensure an exceptional experience, always ready to assist with any request.
The on-site restaurant offers an exquisite dining experience, with a menu featuring both local and international cuisine. The breakfast buffet is particularly noteworthy, offering a wide variety of fresh and delicious options to start your day.
Whether you're visiting for business or leisure, the Pytloun Grand Hotel Imperial provides outstanding amenities, including conference facilities and a relaxing spa. Its convenient location makes it easy to explore the city’s attractions, adding to its appeal as a top choice for travelers.
Overall, this hotel offers excellent value for money and leaves guests with unforgettable memories of their stay. Highly recommended for anyone...
Read moreHere’s an example of a glowing review for a hotel reception:
Exceptional Reception Service – A Perfect Start to My Stay
I had the pleasure of staying at Imperial Playtone Hotel and the experience at the reception was nothing short of outstanding. From the moment I stepped through the doors, I was greeted with genuine warmth and professionalism that immediately made me feel welcome by Tanita.
The reception staff were incredibly attentive and efficient, ensuring a smooth check-in process. Despite arriving earlier than expected, they went out of their way to accommodate me, even offering a comfortable space to wait while my room was being prepared. Their attention to detail was remarkable—they remembered my preferences and provided personalized recommendations for dining and activities in the area.
What truly stood out was their ability to make every guest feel special. Whether it was offering a refreshing drink during check-in or assisting with last-minute changes to my itinerary, the team demonstrated an exceptional level of care and hospitality.
The reception area itself was impeccably clean, beautifully designed, and inviting, setting the perfect tone for the rest...
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