Hotel Vieja Mansion — Hotel in Cuenca

A good location, but a poor hotel.||When checking in, no staff member could be found. I called out and looked around for 5 minutes before someone arrived. No record of my reservation seemed to exist and I signed a pad to check in.||The room was freezing and the man on the desk loaned me a portable heater. This made it tolerable. The shower was freezing and took 10 minutes to warm up. The bathroom was even colder than the bedroom!||The Wi-Fi was atrocious and hardly ever worked. The reception man insisted that I used the room phone, when I wanted to confirm my tour. Every other hotel in Ecuador I stayed in called for me.||On Christmas day, my room wasn't cleaned, as there is no spare key when the owner is away.||I was given another room, which was slightly better, as the shower warmed up in 5-6 minutes.||On the plus side, the breakfast was good.||When I checked out, again no staff member could be found, after 5 minutes of looking and calling out, I looked over the desk and saw a pair of feet, this was someone fixing the wires on the computer.||He looked around and he finally found the reception staff member, who was working in the laundry next door, that is part of the hotel.||The hotel does have a good location and is only a short walk to nightlife and all of the attractions of Cuenca.||However, there are many hotels with a similar location, they would be a better...

Beautiful antique hotel. The bed and sheets were fantastic. Great staff (speaking mostly Spanish, but we communicated fine). Good breakfast. Super walkable location to local historic sites and restaurants.||When I needed to get to the bus station, taxis were unavailable so the manger (currently at their other hotel) came over to give me a ride to the bus terminal! And even helped me carry my bags. So kind!||The walls made speaker phone conversations, tv, and music echo a lot which may only matter for sensitive ears. Reception played modern pop music - not fitting for the era of the hotel (but it was extremely quiet near my room).||Overall if I return to Cuenca I will strongly consider staying at Hotel...

This review is strictly for the restaurant on site. We were in Cuenca for 5 days in total and ate here twice for breakfast. We did try other places in town for breakfast but thought this placed served the best good value breakfast. We really enjoyed their breakfast here - Cuencano which is scrambled eggs with corn, slice of avocado, toast, real fruit jam (we had lovely strawberry and pineapple jam), hot drink and juice of the day all for $3.99! The food was tasty and very filling. The service was friendly and...