Hotel Ramada — Hotel in Guayaquil

Hotel Ramada Review:

First, I would like to say that if I owned a hotel, I would be very happy with the staff we encountered at this site; they made the stay. As the hotel stands now, this hotel is a one night stay only for many reasons. Our reason for staying there was the location. On entry to the hotel, the road which you park on to enter is very dangerous with very fast moving traffic. We are under COVID restrictions, so we enter and we are treated with an alcohol spray and then moved forward to the reception. We made the reservation through booking.com. So it went smoothly. A young man escorted us to our room, where he explained the keycard. We entered the room where he explained the function of the a/c remote, and left. The room had no resemblance to the photos on booking.com. The young man did not explain the alarm system or where we would need to go in an emergency? The room was old like me. The furniture was functional; just, we could not open and close the drawers, so we did not use them. The curtains looked like they were last washed just before they were hung. The closet did have a safe, but it was too small for the two of us so we did not use it. The bathroom- the floor was wet from a leaking hose, which if laid in the bathtub would have prevented the water leaking onto the floor. The towels were just a little younger than I am and we were missing one? Talking about the bathtub, there was paint peeling from around the tub and it was stained. The hand basin was cracked. Sad to see that they did not use bulk sized toilet paper, and the same for the shampoo and conditioner. The use of bulk in the bathroom is environmentally better. The room- both beds moved when sat on? Both beds did not have a bedside light? Both beds did not have a headboard so the pillows would fall down the end of the bed? The pillows- I have never seen such small pillows and found it impossible to sleep on them. Both bed pillows did not have pillow protectors, both mattresses did not have mattress protectors? The included Wyfy was ok @ 10mbps, the TV was ok, the selection of channels was fine. They did not do a bad job of reducing the noise from the road below. Breakfast was included, nice, well presented and good selection. However, the restaurant was well overpriced and very limited in selection. I would give the food a pass and go somewhere else. I understand that there is reconstruction going on in the hotel, but please do not do a bait and switch; the room we stayed in was nothing like the photos on the web site. More than one night here...

This hotel.... I don't know who they think they are. The bathrooms are very tiny, gross and leak thru the grout of the walls causing water to leak onto the floor. One of the guys who works there wanted to fight my little brother because he didn't have on a mask. The food there makes you question all the food they serve in ecuador. The free breakfast isn't worth it and isn't good at all. The lunch is overpriced you could find something better too for just 3$ around the corner. Water is not free how it says online. The last moment when we returned the key they told us to wait while they check the room to see if anything is missing and started accusing us of taking a used hand towel. This hotel is terrible read this review and the others. Don't come here there is better and...

This place shouldn’t call itself a 4 star hotel, it features overpriced outdated tiny dirty rooms, and a humid old smell, and what they advertise as “onsite parking” is actually parking on the street, not a private onsite parking site!... I would have been able to oversee this until I going hairs all over the sheets as I was going to sleep which were clearly used and not changed! Simply disgusting! Do your self a favor and go anywhere else, even pay less for other ACTUAL...