Miramar Talaat Harb square — Hotel in Cairo

I have to report an incident that happened with me with Miramar Talaat Harb in Cairo. I called them to confirm my stay with them and they told me that they are fully booked and they forwarded me to another hotel under their management called Miramar downtown. While i was on the way to the new hotel they i called them and they said that they have my booking confirmed after the original booked hotel have transferred my booking to them. When I arrived after 2 hours to the new hotel they kept me waiting for 45 minutes without an answer. And when I insisted to get an answer they said that they don’t have a room and they wanted to transfer me to a third hotel.|I told them that I don’t accept their third suggestion as it’s not suitable nor convenient to me. After I left to find another hotel I received a message stating that there is an issue with my credit card ( this booking should be canceled by the property itself not throwing the mistake on the guests credit cards)|This is the worst hotel experience ever. |And by the way through the reviews of other guests i found that this is a repeated issue. I would advise Booking.com to look into this issue and to take a serious action specially it is a repeated incident.|I mean how on earth would you book something that is confirmed and when you call the hotel they will confirm your booking and when you arrive after 2 hours only they will say we don’t...

A good choice if you want a city centre location for a couple of nights, I chose it because it was close to Ramsis Railway Station...||||Problem arises because there are no external signs to tell you where it is and also one of the photos of it is not of the correct building but one across the other side of the ''square'', luckily one of the local shop keepers recognised the name and pointed me back across the roundabout which I had just negotiated with 25kgs of luggage playing dare with the Cairo traffic. ||||Even then it was difficult because the entrance is within a rather grotty staircase next to the coffee stall up a flight of 10 steps until you get to the lift...||||Once inside it is fine though, nice clean rooms although the bathrooms are a bit old..||||I recommend that you get a room at the back as it will be less noisy.||||Load of places to eat not far away, and there...

Very dirty room When coming we founded pieces of ships on the beds under the covers and a lot of hear on the pillow that means they do not change the covers from one client to another We stayed for 4 nights and there is no room service they did not change the towels and not even pick up the trash We tried to take a shower and it became a swimming pool, the sanitary is blocked We asked for a late check out, the receptionist proposed 500 EP when we went again to pay we founded an other guy and he asked for 1000EP. We paid 950EP and we were supposed to be able to stay until midnight but from the beginning we said that we will stay until 08pm and then one other guy started harass us from 06pm to get out from the room. Also very poor breakfast served on dirty tables in...