Sharm Cliff Resort — Hotel in South Sinai

Booked a weeks holiday here through Lastminute.com who claimed it was an All-Inclusive 4-Star hotel, however the information on the website is incorrect and misleading. Basically a pack of lies. ||||A more accurate description of the Sharm Cliffe Hotel, would be that it appears to be a condemned building that has been taken over by squatters who are using it as a Russian hostel.||||At check in we were presented with the “Hard Inclusive Formula”, which stated that beer, wine and cocktails were not included, another Lastminute.com lie. I complained to the person on reception that we had booked an all-inclusive holiday package and that this was not all-Inclusive, but as he spoke very little English and was adamant that it was all they offered, take it or leave it. ||||The “Hard Inclusive Formula”, claimed that it included: -||||Breakfast:- A sort of pancake/omelette which was rationed to one per person, cold brown lentil pulp, cold smash, cold sausages with onion or green peppers, cold vermicelli in milk, something else in milk, stale bread, no butter, cabbage salad, pickled root vegetables, no fruit juice only orange squash, sponge cake. All served in a dirty canteen.||||Late Breakfast “Pool Bar”:- This was a plate of left-over stale bread.||||Lunch:- Cold BBQ chicken, which needed to be checked before eating as many pieces were raw, a selection of either cold rice, pasta, mixed veg, potatoes, and the usual cabbage and pickled salads. Deserts were sponge cake, jelly and a slice of cold custard.||||Afternoon snacks, Lobby Bar:- This was a plate of left-over sponge cake.||||Dinner:- Same as lunch, except on Wednesday instead of chicken there was a lukewarm stir fry with brown meat strips, and on a couple of days there was a cold fish option, one was so full of bones it was inedible and dangerous for children, the other fish tasted uncooked.||||None of the food was labelled as per other hotels, so everything was taste and guess. ||||Beverages:-||The bar served locally made spirits, Gin and vodka which tasted exactly the same, Bacardo rum, whisky and brandy seemed to be rationed to one bottle a day, so ran out early evening.||The mixers where orange clear and brown, and all served in what we initially thought were small plastic disposable beakers. However, after noticing that the beakers had cola and orange drips on them despite the drink being clear we began to suspect they were recycling them. This become clear when the beakers had clearly been screwed up before being put in the bins. (See Photos)||||The pool bar changed staff at 10:30pm, and then promptly shut at 11:00pm. The replacement bar tender spoke no English and was very slow at serving so there was usually a queue waiting to be served when the bar shut.||||Then at 11:30pm the bar would re-open but only for paying customers. However, the Russians bought their own spirits into the hotel and would switch on a ghetto blaster and play Russian marching band music into the early hours.||||Hotel Facilities as claimed by LastMinute.com on their website:-||||Wi-Fi – None in rooms, only in reception area, and totally inadequate.||||Multilingual Staff – No English spoken at reception; the Lobby Bar tender spoke enough to get by.||||Café – None||Electric Kettle - None||Minibar – A fridge but the door did not shut, so useless.||Poolside snack bar – None (See Photos)||Restaurant – Dirty Canteen||Room Service – None||Water-slides – Dangerous (See Photos)||||Aerobics – Yoga around the dirty pool area ||Fitness Center/Gym – Closed||Motor Board Ride – None||Nightclub – None||Squash – None||Tennis – None||||TV – One channel with very poor reception so effectively none.||Bathroom - Wires hanging out of the wall, toilet paper had to be fetched from reception on presentation of the empty cardboard tube. Rusty toilet roll holder. Footwear required due to dirty floor. Towels only supplied after complaining at reception.||Shower – Running water is a novelty, and running warm water is a rarity. Waste of time complaining at reception. ||Laundry Service – No clean sheets.||24-Hour Service – None||Bellboy Service – None||Air condition in public areas – Open doors.||Air condition in restaurant – No doors at all.||Direct telephone dial – Phone but not plugged in to anything (See Photos)||Hairdryer – None||Parasols – Broken and unfit for use||Safe – No Batteries, not secured so useless.||Steam Bath – None||Sun Loungers – Broken, rotten and dangerous||Towels – Threadbare and dirty.||||Rooms:- Dirty floors, worn and tatty furniture, no lock on balcony doors.||||Pool Area:- Rebar sticking out of ground, never swept covered in ash and cigarette butts. Broken pool filter covers causing trip hazards, piles of rubbish. Pumps for the water slides not guarded and exposed pipes. ||||Bars:- Tatty furniture, falling apart, nails sticking out of them, cracked table tops. Only got cleaned if you asked for a cloth, and the cloth they used was filthy.||||Entertainment:- There are three types of entertainment that repeat. Firstly, a belly dancer dances around the bar area for about ½ hour. The next day there is a Karaoke assuming someone is prepared to have a go. There was 2 on one night. On the third day there is a traditional dancer who whirls a cloak around his head for about ½ an hour. Then it’s back to the belly dancer. ||||General:- The hotel is on the landing approach path to the airport, not mentioned in Lastminute.com's hotel description. The main entrance is up a series of steps that pass through an abandoned shopping development. It sets the tone of what to...

This hotel is disgusting. All inclusive and I ate cheese spread sandwiches from local supermarket all holiday. I’d got flight back day after I arrived but couldn’t get nothing for the week. It needs condemning and closing down. Surprised they have not caused serious illness or fatal illness in that disgusting dirty canteen they call a restaurant. They are rude. Unhelpful. Description totally opposite to what you get. They water down the bar spirits with their water. They reuse food off tables. Broken sun beds. Dirty towels and ripped. Ripped and dirty bed blankets. Locks on door not working. Wires sticking out. Dirty disgusting smelling toilets. Spirits only in all inclusive. Snacks left over rolls. Broken sunbeds nails sticking out The list is endless. No WiFi only in lobby with a million flies attacking you. Yes it’s three star what did I expect. ??? Well I expected what I saw on the photos or at least half. But to walk into that hotel for a week with no where to go was quite mentally draining. Good job my daughter said I couldn’t take my granddaughter because of school coz if she had of come I would have feared for her health and safety over there because they do not accommodate English people. She would have had to live on biscuits and snacks like I did for my own health. Because I did give the spirits a try and was bad for two days and I know it was the spirits because all my supermarket shopping was sealed I ate nothing that was open or could have been tampered with. Love holidays you seriously need to review your description of this hotel. It needs condemning then demolishing before someone falls seriously ill. My list is endless but the one star review I gave is still not deserved it won’t let me put a minus because it’s worse than terrible. Even the locals know how bad the hotel is. So please anyone attempting to book this hotel please I advise against it. I love Sharm and will go again but I’ll choose wiser next time. So an holiday that cost me £800 ended up costing me double that so I may as well have gone somewhere nicer. Please look at dirt in restaurant...

What you see in the photo, everything so clean and orderly, is a lie. The facilities you see in the description (gym, wifi) are also a lie. I still have one night left here but now that I received the review proposal I will do it right now. I'm a backpacker, but I think 80% of the hostels I've been to in my life offer a better stay than this 4 STAR hotel. There is no Wi-Fi in the rooms and the only area that "works" is at the reception, although the signal is terrible and practically non-existent. I have never seen dirtier floors and tables than in this place. After walking barefoot for half an hour through my room, my feet were already black as if I had walked on the same street. Sheets with unpleasant stains (I know what type of fluid it is) do not provide more bedding than a single sheet. The phones in the rooms are for decoration because, of course, they don't work either. The disorganization of those who clean the rooms is evident. Breakfast is a very poor buffet, poorly served, repetitive and re-used (you have to see it with your own eyes). And for those who sleep early, forget: the party is a deafening racket until 11 at night and if your room is near the pool, you simply won't be able to sleep until after that time. I'm 25 years old and it bothered me, I couldn't imagine for older people what it should have been like. The outskirts of the hotel look like an abandoned area, as if it had been bombed. The gym seems like a bad joke: you walk in and literally everything is broken, you can use just the bars and weights. In short, an absurd quality-price and a standard that, compared to Europe, although the service and facilities in Egypt leave much to be desired, it is light years away. I hope I can sleep tonight....