Pullman La Pléiade Montpellier Centre — Hotel in Montpellier

We chose the hotel for the secure connected parking and our generally satisfactory experience with the brand. The parking is in a huge subterranean space adjacent to a large and slightly fading Mall., Pay very close attention to the Pullman parking signs, or like us, you will waste 15 or 20 minutes lost on the wrong floor or wrong side of the labyrinth.||While we arrived smoothly from Sete, driving in Montpelier is Terrible and nearly Impossible. The city is torn up; signage is haphazard, bicycle lanes, tram lines, construction barriers and very few through streets make driving in Paris, New York or most anywhere else in France far better. I would rather drive in Piraeus, Greece, and that is saying something.|has a wide stock of Ruinart Chapagne|From the outside, and to a lesser extent inside, the hotel is a cookie cutter generic clone welded on to the shopping center. The rooftop restaurant and pool have a 200 degree view of dreary modern buildings in the direction away from city center.||The staff are very nice and professional. The buffet breakfast acceptable, except for the dreadful Nescafe coffee, a national Accor contract. How a hotel that has a wide stock of Ruinart Champagne and Chateldon water can serve NEscafe is a real embarrassement.||Our "upgraded room" woas comfortable, but very mid-range with obvious corner cutting everywhere-small closet, a very narrow hall and WC. The biggest annoyance; while I am all for hiring the handicapped, you shouldn't let a mentally incompetent person design bathroom lighting, or more accurately lack thereof. A couple of left of center ceiling lights doesnt' do much for shaving or applying makeup unless you are 8 feet tall. The fluorescent light around the back of the mirror is ideal for the Irish leprechauns that might live behind it, but of no use to those of us who want to use the front. Eclipse lighting in a bathroom is unsatisfactory and disrespectful of your guests..||I'm not sure where Pullman is supposed to fit in in the wide range of Accor brands. This one seemed between Mercure and Ibis in the level of amenities. Comfortable bed, large flat screen television ok. Hallways, common areas and furniture that could be from Ikea. ||We had some very fine meals in the city, after long roundabout taxi rides. Would we stay here again? The bigger question is whether we would come back...

Hotel is wonderful. Stayed for 3 nights 2 rooms booked 2 adults 1 child. Arrived from the airport on at day where temperatures hit 37 and stepping into the cool reception was bliss.

Everything about this hotel was fantastic from the moment you step into the foyer you are treated with utmost respect and the staff are so incredibly helpful. The staff are a credit to the hotel nothing is too much trouble.

The location is such that in the reception area is an entrance to the shopping mall underground parking leading directly into the shopping centre which caters for all needs clothes shoes beauty tech cafes ice cream shops etc including there being a really Large Monoprix store selling everything from full food supermarket to clothing and accessories

Used the pool in the spa area with my 10yr old from 9am ( children are able to use this 9-12pm) small but perfect with a great shower including toiletries.

We had the deluxe queen size room Bed was huge and so comfortable USB sockets next to the bed . Fridge available to use, Nespresso machine with pods supplied and kettle .

Bathrobes and slippers were provided in both rooms. Aircon in the room was excellent especially felt as temperature was 38+ when we stayed.

The rooftop area was lovely with the pool. Though would have liked for it to be open earlier and maybe until 9pm( not a problem just a preference) pool was cleaned every morning.

Also spent some of an evening chilling out on the rooftop area and had bar snacks which were excellent. The complementary herbed cashews are wonderful

The hotel provided the largest most varied buffet breakfast I have ever encountered and like the hotel was first class.

If I ever come back to Montpellier this is where I am staying. Also this is the quality I want going forward from anywhere I stay, the Pullman has spoiled me.

There are lots of restaurants/ bistro and cafes within walking distance, 3 minutes of the hotel so plenty of variety.

Thank you Pullman.

Ps thank you for the loan of the scale to...

To the Director. if i am lucky to the Boss of Pullman ( Pullman need Undercover Boss ) After 20 years i was not eat or sleeping in any Pullman in the world. Was the most bad experience i have from very longtime, so disappointed. Only the waitress ( don't remember her name) was very professional explain the dish of the day with nice explanation and take care about all clients do the bar , services, everything, but same time we have the waiter very bad attitude he don't know nothing so badly ( FIRED ). And i don't know who was this men manager for sure or director, very arrogant, NO HELLO how are you, nothing only bad face like he look you like what you doing here look we boring him ( FIRED ) The starter WORST celery remoulade with defrozen Crayfish industrial mayo 2 leaf of salads no dressing , discosting no taste no salt and pepper TRASH . Mains course horrible the most bad Riz de Veau i eat in my life no comment ( TRASH ) very shame for Pullman this is unbelievable for the group sure after all i saw you lose money . If you not understand you need sow to harvest and you try to save money everywhere and lose more money. Just for let you know i don't mind. Your business not my. Look who i am if you need right person for consulting 36 years of knowledge and Experience in Hotel and restaurant give me 3 months i up you Hotel and restaurant MINIMUM 30% of the turnover , after 6 months 50% MINIMUM . Not only in Montpelier anywhere in the world 100% results...