C.O.Q Hotel Paris — Hotel in Paris

This place was the jewel in our 2 week tour of France. It brought a chic, modern feel to the boutique French hotel experience. It was well worth the money and we would stay here again in a heartbeat. -----LOCATION: A quiet spot just a stones throw away from metro stops that will take you anywhere you want to go. There were restaurants nearby if you don't feel like venturing out and the hotel staff will make recommendations and reservations based on your requests. ----- The STAFF were incredible. They went the extra mile to make sure we were welcome and comfortable. My husband and I dragged our bedraggled, exhausted bodies into the hotel after a 12 hour train ride, hoping to simply have a place to store our bags for the hours until our room would be available; without a peep they arranged an early check-in so we could rest comfortably. The desk staff were kind no matter what time of day or night we came in and I heard several guests ask for hotel and nightlife recommendations and get enthusiastic suggestions. The housekeeping was very polite the couple of times we crossed paths and did a wonderful job with our room. -----CLEANLINESS could not have been better. Everything was spotless and fresh with little vanilla aromatics in the bathroom. Ooh and the bath products provided smell great. No generic industrial soap here! -----THE LOUNGE was utterly charming. A mix between a French cultural salon and a cabana. Coffee and tea were available all day and your reservation includes an apertif glass of the house wine (you can pay a little extra for additional options), so you can read a book and enjoy the quiet or make new friends. Breakfast was an extra 15 euro per person, so we skipped it, but the last morning absolutely would have reconsidered if we had time because it was a spread. Well beyond the traditional French bread selection and Nespresso, there were meats and pastries and a coffee machine that made gourmet selections at the touch of a button. -----THE ROOM was so lovely. Small by American standards but perfectly common for a French boutique hotel. There was a coffee maker and water carafe on the desk, strong, reliable air conditioning and a programmable safe (there's a fridge in the lobby for shared use.) The bed was very comfortable and crisp. The bathroom was fresh and modern with a waterfall shower head, adjustable shaving mirror, and hair dryer. Towels were so soft and fluffy. There were even bathrobes and individual slippers! The window opens so you have a wonderful view of the sunrise over the rooftops. Something to note: like many hotels, they utilize an energy saving feature where you use your room key to turn on the lights and power. There's a square next to the door where you insert your key card and that will turn everything on for you. Then when you leave for the day you grab your card and everything turns off behind you. -----OVERALL COQ offers an understated sense of luxury that makes it ideal for couples, solo vacationers looking to unwind, or friend groups looking for a getaway. Families with children would certainly enjoy themselves, but some of the charm will be lost on the kiddos. I cannot...

Avoid! Even the reservation is confirmed, you may not really have a room. Overbooking does exist at COQ! And you would only know at the night when you check-in! A complete disaster!

Booked and confirmed a 1-night reservation one month ago for my extension stay in Paris on the hotel's official website.

Arrived and left my baggage at 8am on the check-in day the 1st October, out for work the whole day and on the way back for check-in, I was contacted by phone at 7pm (yes, 11 hours later since I have left my bags) that I could not stay at the hotel because they found out that there was an oversell of their booking system! How PROFESSIONAL! COQ is a joke!

As a hotel, it is the most basic, the principal, to manage well your own occupancy (at least not finding out you oversell at the check-in day at 7pm?!!), and COQ hotel does allow this unprofessional situation happen. A big problem occurs obviously at their management and the reception.

The receptionist was nice but the directrice was not sincere at all, she does not care about the hotels' guests, they thought they have found a spare room (at another sister hotel of COQ) for me 1km a away is a great gift from them and I should thank them I have a shelter for that night.

REMARKS: I have booked a superior room, I wanted to make everybody easy and accepted that I could stay at the single room (much smaller, but OK I did not have to move and I was on my own), but the directrice refused to do a partial refund, hence she finally compromised to issue a refund of 20euros! WOW! How generous! I was trying to help her, however, she communicated insincerely, without any apology, and did not realise all these happened was because of she has an oversell!!! By forcing a guest either to change hotel, or change into a much smaller room at her hotel, pitying with a great amount of 20 euros... She is not human, no kind gesture, for her management and team's fault. Never heard she say sorry for the inconvenience. Not once!

GOD Bless they will not oversell their rooms again and you all will have no bad surprises at check-in.

Used their dirty toilet at the basement and stucked at their small lobby due to its bad management and oversell issue, I would say I am actually grateful that they have oversold and I chose to change the hotel.

I have been taken good care of at its sister hotel named Monte Cristo in the 5eme , the team at Monte Cristo is much more professional, warm, kind, above all, more human.

Good luck for those who have reserved! Enjoy your time at...

it’s my first time to visit Paris, I’m so glad we picked the C.O.Q hotel in these 10 days journal. ( Room 47 , 5/16-23) Here are some comments that I wrote, hope these experience can help someone who try to find the hotel in Paris.

– Location – C.O.Q hotel’s location is very good, just near the Metro Place d’Italie by walk for 2-3 minute. Also this metro station have three different path No.5, 6, 7 so it’s very convenient to Louvre or Eiffel tower.

I took RER B from CDG airport to Gare du nord and then transport to metro no.5 to Metro Place d’Italie, it’s simple!

– Breakfast – in these 7 night at C.O.Q, I felt very comfortable and safety. the “petit-déjeuner” reflect the hotel’s spirit , the quality really well~ I enjoy muffin and the scrambled eggs, also I can’t forgot those “Fromage”. Frankly to said, the breakfast is very good, and we choose different seat every day, especially the seat which can see the sky via window, having a meal with the blue sky, the atmosphere is really nice.

– Room – Although the classic room is not so big, but to be honestly it’s enough for couple, a double bed, a balcony, a desk, a bathroom and a coffee machine! the decoration style let me feel classic and the wooden floor give me the warm feeling, in the morning via the balcony to see the view with a coffee, it’s quite French.

Also, I like the Nuxe this brands shampoo, body soap… that hotel provide these in the bathroom.

Some people maybe want to know the hot water or bugs issues we normally heard on internet about hotel in Paris, Dont worry ~ C.O.Q hotel doesn’t have these problems. we had hot shower every day and also sleep very well.

– Service – Though its not a big hotel, but you guys really warm me up, a simple salutation , Bonjour, Bonne soirée, and when I needed help you try to figure out what I said (even though my poor English)! Thanks Medy, I really like your style with hat~ Thanks Julie, Thibault, you let me feel like home~ Wish next time we can meet in Paris again!

in the end, I highly recommend to travelers...