My mother in law went to great efforts to find a hotel in Paris that was wheelchair accessible. She booked this hotel for the four of us when it claimed that it was--it even had an elevator! When we arrived we were quickly informed that our room on the 6th floor couldn't be reached by elevator. We would need a second room and there was one on the first floor. Even if we had been able to use the elevator though, the wheelchair wouldn't have even fit. So right there the cost doubled and they said it wasn't their fault. I'm still upset about how they treated my mother in law. I get into the room and immediately I see a bug on the wall. It's a cockoach. Great. I go to the front desk and let them know--she barely gives me a second look and tells me with attitude to throw it outside. Breakfast was alright, most of the front desk people weren't as rude as the one lady, but they were fairly incompetent as far as ordering taxis. We clearly said many times that we needed a large van yet a medium size car showed up, and they also ordered drivers that were 2x as expensive as taxis, probably because they got a cut. They also apparently recently renovated, but the floor and stairs of the rooms were crooked--we all felt drunk when we were in our rooms 😂 When checking out, we found rodent poison under the bed and the air conditioner leaked water when it was used. It really was a hotel of comedies, I just had to laugh with each new thing. Avoid this...
Read moreWe had a lovely stay at Hotel des Comédies, conveniently located near the Bonne Nouvelle metro station. The hotel features beautiful decor and has a small, cozy atmosphere. We stayed in a three-bedroom room on the fourth floor. The breakfast was authentically French and quite delicious. While the variety wasn’t extensive, it was more than enough to keep us happy and our tummies full. The pastries were particularly amazing!
However, there were some less positive aspects related to the hotel’s maintenance. The carpets and curtains in our room had noticeable stains, which was disappointing. Additionally, the shower head was broken, causing water to splash everywhere, and the shower door leaked all over the bathroom. We had to use all the towels to soak up the water, which meant we couldn’t use them again the next day, as we try to limit towel usage to help the environment. Furthermore, the toilet seat and lid were both broken, and the air vents desperately needed to be cleaned. We reported these issues to the staff on our first day, but unfortunately, nothing was done during our stay. Given these maintenance issues, the price felt a bit high.
Despite these concerns, the beds were very comfortable, and the linens were soft and cozy. Aurelie at the front desk was fantastic, and all the staff members were friendly and welcoming.
Overall, with some attention to maintenance, this hotel could easily elevate the experience...
Read moreWe have visited this hotel with main family and absolutely disappointed very dirty place very rood customer service and plus very expensive for that kind of hotel. So guys plz I do not recommend to anyone to go to this place very discussing place the carpet is fully of dirt and dust. Plus no room facilities broken toilets no toiletries nothing so guy I like to share main experience to save someone to be in some sort of situation when you are no happy for your monay. So guys share this to your friends collages or family in order to help people to go this sort of destination when is fully of doggy pictures on Web and layers. The customer service desk shocking rood the answer was ladie working at reception this is France so I been shocked that where we are comed to worse then animals very unprofessional service very poor and absolutely awful. So guys to avoid you to be is same sort of situation plz find better place the better will be if you will go anywhere except France worse country...
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