We stayed at this hotel for 6 nights. We were a family of 3 and booked a room with a kitchenette. Since we were 3, I also asked for an extra bed, which made this particular room (room #7), a bit tight for us. We had to move some chairs and a table to put the rollaway bed in a better position since initially it was at the foot of the main bed. Nevertheless, we were very happy staying at this hotel. The beds were very comfortable, and so was the extra rollaway bed, which in other hotels are not as good. The room was tastefully done, modern and well appointed. The air conditioning worked very well. |The small kitchen was good too and well equipped. There was no dishwasher but they provided cleaning items for us. The room didn’t have a coffee machine but it had a french press and an electric water kettle. |I loved the fact that even though this hotel is rated as a 3 star, your room was cleaned daily and housekeeping always did a good job cleaning the room. |The bathroom was modern, with bidet. The water pressure was good. I only wish that they had more shelf space in the bathroom. Amenities were average. Just one type of liquid soap which worked as handwash, body wash and shampoo. So I would recommend you bring your own if you are particular about that. |Prior to our arrival, I emailed the hotel to inform them that we would be arriving at 8:00 PM. They told me that since we will be arriving at that time, and nobody would be at the front desk, I would have to get my keys in a box by the entrace of the hotel and gave me a code in order to obtain my access and key card. That went very smoothly. I also requested for extra pillows in our room and they were in our room when we got in. |There are reasons why a hotel is rated as a 3 star, but this hotel felt more like a 4 star given the fact that the room was very nice and the fact that daily cleaning of the room was provided for. |We were very happy with the location of the hotel too. It was just across the river from the old town. And it was always a pleasant walk to get to Hauptstrabe. |There was also a nice Italian restaurant on the ground floor of the building, a supermarket 2 minutes walk from the hotel, a bakery, and many other restaurants and cafes nearby.|Special thanks to Alejandro from the front desk who was always very friendly and helpful as well as the housekeeing staff who always did a good job cleaning our room even though sometimes we left our room very late. |If you’re looking for a fine, well priced hotel in Heidelberg, I would highly recommend BS...
Read moreI recently had the pleasure of staying at this hotel, and I must say, it was a truly wonderful experience that has left me eager to return.
From the moment I arrived, the staff made me feel welcome and valued as a guest. The standout was Carlos, whose exceptional kindness and support truly made my stay memorable. He went above and beyond to ensure my needs were met and that I had everything I needed to be comfortable and enjoy my time at the hotel.
Beyond the exemplary service, the hotel itself was clean, well-appointed, and comfortable. The amenities were top-notch, and the overall ambiance was relaxing and inviting.
I can say with complete confidence that I will be returning to this hotel in the future. The combination of a great location, fantastic facilities, and most importantly, an outstanding staff, make this an ideal choice for anyone looking for a truly pleasant and stress-free hotel experience. I highly recommend this hotel to anyone visiting the area. You won't be...
Read moreWow. What a beautiful hotel with the nicest and most helpful staff I think I have ever met. So we were actually meant to be staying in an apartment in Heidelberg but the owner got in touch a few days before to say that there was an issue with it and can we stay in their sister hotel the BS boutique. We knew there had been lots of flooding the weeks before and I’m not sure if that is why but as we were offered a free breakfast and a partial refund we didn’t want to cause any stress so we accepted the hotel. Very glad we did as it was stunning and super clean with fantastic staff. Everything in this hotel is quality. The doors and windows had amazing sound proofing. Totally quiet at night and the comfiest beds and pillows. A big thank you for making our trip to Heidelberg special. It’s a...
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