Roach infestation!!
We visited in June 2019. While the room seemed nice on first inspection, and the area is very beautiful, it quickly became clear after dark that the room had a roach infestation (roaches started coming out as the Sun set).
We woke up at night to find two roaches near our bed. We then found more in the closet next to our clothes in the morning, and one other on the wall. We took photos after we killed the first two (pics in attach with geotags enabled so you can verify location where they were taken), as it became evident we were dealing with a roach infested property...
Shaken by the sleepless night, we wanted to check out next day and cancel the remaining days. The owner was not on the property in the morning, so we called her and she asked us to wait for her return at 14:00. She then didn't want to refund the remaining days, and claimed the roaches came "from the nature" and they are everywhere in Corfu. This could not be the case since we kept all doors/windows closed to have the air conditioning work - it automatically shuts off if any are open. Also, the next door hotel where we moved to did not have any insects whatsoever.
The property initially didn't want to refund anything, and eventually started making up charges to drive up the amount they can hold claiming also we stayed a second day because we checked out in the afternoon (despite the fact we were waiting for the owner since morning). Fortunately Booking.com customer support came to the rescue.
Do you like sleeping in a roach infested room, where you can also get the chance to carry some home with you in your luggage? If so, look no further this is the place for you...
Ruined the start of our vacation to be honest...
Edit: before discovering the roaches, there was loud partying next door in one of the rooms, so initially we were unable to fall asleep (around 1-2am). Nobody was at the reception that could help us with this issue, so we kindly asked the partying guests if they could turn down the music a bit (no need to stop their party) since our rooms were wall to wall. Fortunately the girls were very...
Read moreWe were so excited to stay in Locana Luxury Apartments, however our holiday did not go as expected.||||Georgia was pleasant when we arrived and showed us to our room which was the studio apartment right next to the pool. The views were stunning and the apartment was clean. There is no privacy during the day from the balcony/patio area outside the door due to it being next to poolside and the public toilets are joined on to one side of the room, with the reception being joined on to the other side.||||We were extremely disappointed to find out that the pool and bar are NOT OF EXCLUSIVE USE to Locanda guests. This meant that people staying in nearby accommodation who did not have a pool were able to come and use ours. There were some lovely sun beds at the apartments but unfortunately we struggled to get one on a couple of occasions as it was very crowed. If the information about public use was listed on the providers website then we would not have chosen to stay here and pay £160 per night for a LUXURY stay. The description made it sound as though we were going to get a peaceful and relaxing holiday but this was not the case.||||We were told we were not able to consume our own food/drinks by the pool (even though it was all self catering with the exception of breakfast), however the food at the pool bar was below average and the drinks were more expensive than the bars in Barbati. ||||We ended up leaving our holiday earlier due to safety concerns as numerous groups of men were following us either by foot or scooter on a night. There are no paths and the street lighting is lacking near the apartment so we just didn’t feel safe and left during the 3rd night.||||Overall we were just disappointed that we’d spent almost £1,200 for a 7 night stay in a luxury apartment that did not meet our...
Read moreI find it hard to believe that people would complain about this place. It’s a superbly run business. It is very very well kept and clean. Georgia and her team are really hard working and do everything they can to make your stay as pleasant as possible. To address some of the negatives, Yes, the drinks around the pool are more expensive than the shop, of course they would be, the bar is normally open from 8am till 7pm and has to be staffed - they are not doing it for free, so of course they are going to charge more than the supermarket BUT you don’t have to drink or eat anything, you can go back to your room. Yes, the bar and pool area is open to the public, but we never once had an issue with getting a sun-bed - which by the way are the best we have ever had anywhere in the world. Our apartment was beautiful and the view overlooking the sea was such a wonderful spot to wake up to everyday. I would strongly suggest hiring a boat and seeing all the very pretty bays along the coast, and would also recommend jumping on the bus to Kassiopi for the day. buses are really cheap, taxis are pretty expensive, that’s because they don’t have local taxis in Babarti they have to come from the next village. It is a steep hill from the town, and up to the rooms so it wouldn’t be suitable for the less mobile. It is a peaceful and relaxing place, and a good base - particularly if you have a car. We stayed for 10 days and loved it - felt very safe, very comfortable and thoroughly enjoyed the cocktails...
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