Kriti Hotel — Hotel in Municipality of Chania

Brother and I stayed in this hotel as part of our Jet2 holidays package with separate rooms with a sea view. We were dropped off early from the transfer shuttles around 1330 way before check-in. I asked the reception team if possible to buy drinks from their bar while we wait for check-in and advised absolutely. I was called back by them to check over my name to see if rooms were available then, which they weren't and was advised when rooms are available that we would be called forwards. We were called forwards at 1420 to check in as rooms ready, where everything was explained to the pools, breakfast, WiFi, and local taxes paid on check out. That was a super nice touch and started our first ever visit to Crete in an awesome way.

We had separate sea view rooms, it was fabulous with the balcony I could sit and appreciate seeing great views. The art above the beds is a nice touch. Clean and comfortable. I loved the olive based toiletries in the bathroom. They worked wonders on my hair. The welcome fruits, Raki, and peanuts were really a nice touch. The kettle and coffees came in useful for me, too. Housekeeping was polite and friendly, I liked the red/green door thing to use to inform housekeeping when you were laying in and then out (I figured that out later on in my stay). I enjoyed the live entertainment from the open-air place opposite from my bedroom balcony. It was great to see Greek culture and music on the stage. The barman at the hotel often knew who was playing and updated when asked, which added. The latest finish was 2330 on the events, so never interfered with sleep.

Breakfast was lovely, I enjoyed the brown bread toasted, with the selection of cheeses and some eggs a couple of times. The coffee was lovely tasting, thank you. Started the day right with that. I liked seeing the selected cereals and other pastries and fruits as well. Nice touches.

In terms of location, it is great. The sea is a stones throw away with a lot to see. You are a small walk away from the Old Market, the Venetian Lighthouse, Port, Maritime Mueseum, Nea Chora, Chania Gardens, etc... central to so much. Loved that. The 3 excursions I had booked in advance were either picked up from outside the Kriti hotel or up the road from the Old Market bus stop about a 7-minute walk away. Which was fantastic and made Elafonisi, Prevali, etc.. less stressful to visit for the early morning starts.

The swimming pool was nice. It's not big, but it definitely serves its purpose. We used it for an evening swim from 7pm ish, where most of the time there were hardly anyone there until the pool closed at 8pm. Was often used to end a busy day and wind down. Was lovely.

After our swim or long day excursion, we would often visit the bar and enjoy the food on offer there as well and drinks. Once the pool closes, the barman does sort out the things left poolside, where you could chill and really look through the menus before ordering or go back to your room for a shower before eating. We conversed with 2 barman, mainly Vagelius and Alexandros, who were awesome. I often tried getting some Greek phrases right, where I was helped with that. Vagelius was happy to help and enjoyed helping me learn. It was great. True credits to your team. Thank-you. The food was nicely made and enjoying some other local drinks like Lyra as well. We additionally stopped by as the barman really did bring a nice chilled vibe to it, which was key into relaxing and enjoying it all.

Looking forward to staying at The Kriti Hotel again in the future and thank you all for such a nice stay. Every hotel staff I met were friendly and welcoming just to...

Stayed here last month & it was a good choice; it is a large-ish hotel with the kind of close & personal attention you get in a boutique hotel. Since there were no open air concerts being held while we were there (arena is right next door), the hotel is in an otherwise quiet place, away from the very crowded tourist area. It is near Koum Kapi Beach & many seaside restaurants. Along with the breakfast room (breakfast is excellent with many, many choices of food items unique to Chania/Greece & a friendly staff), the gym is on the lower level, the pool is a good size & warm enough for us to swim our morning laps in, & the lobby has floor to ceiling windows, allowing in lots of natural light, a bar with super friendly bartenders & an outdoor patio up front. Our room was VERY tight, only about 18" (45+ cm) of space between the bed & utility counter so it was hard to pass by each other from one side of the room to the other & it had a step up into the bathroom that was a minor problem in the dark of night. We had a few problems in our room that housekeeping took care of immediately & that was much appreciated. There are other thoughtful amenities here: art in the dining room created by a local artist, a complimentary, small bottle of Raki & a bag of peanuts comes with the room as well as a bottle of water in the fridge (not all hotels on Crete do this due to water shortages on the island), management gave us coupons for free drinks after our room-problem issues, there is a pillow "menu" listing different types of pillows available for use as well as advice on how to achieve better sleep. Our (tight) room faced the pool & mountains, had high ceilings, had a wall with an imprint of a very pretty domed church & it appears most rooms have some kind of wall art like this. Glad we chose the...

Mr. Vourdoubakis,

I appreciate your interest on customer feedback. In my feedback to the community I only rate with stars without any negative comments. Rarely I bother for less than 3, since my aim is to "reward" good bushiness, not to degrade mediocre or bad ones.

I am sure you are aware that you accept customers directly at the front desk. Obviously I should have booked through Booking where I checked for availability and not opt to book directly as a small gesture to support local businesses. So, Please allow me to elaborate on my experience, which I wouldn't if you hadn't concluded without doubt that I was not a guest at your hotel. My receipt from Feb. 20, #32567 tells otherwise.

I booked a Superior room for the balcony and hoping for something more. But yet, the size of the room and the lack of a small indoor table for a dine-in, offered a low value for money, especially in such a touristic city with multiple options.

During my check-in at the front desk a very professional receptionist, having told him that had to catch the 08:30 flight to Athens and that I 'd check-out around 07:00, he offered to have my breakfast prepared for me to go. I gladly accepted. In the morning when I checked out, I asked if my breakfast was ready. Reception didn't know anything about it and so did the kitchen and they asked me with whom I had talked.... They did offer though to prepare it for me, but I had a plane to catch.

On the bright side of things, I was really touched working with vintage pc's -running on Windows ME, with a floppy drive and all- in your Business center. It really brought back...