Normally, I do not write reviews, but this experience left me no choice.
The service was terrible. I waited more than an hour between standing in line and finally receiving my first dish (a simple starter). During that time, I saw at least two tables that arrived after me get served before me.
When I was about to leave, I asked the waiter about my order. Instead of answering politely, he shouted at me and waved his hands in my face saying, “THEY ARE COMING.” When I asked again, he repeated the same thing even more aggressively, as if I was the one at fault. I was so taken aback that I even didn’t react, but the situation left me feeling both angry and intimidated.
When I later went inside to pay, the same waiter ignored me and walked out, leaving another colleague to assist. He clearly took it personally, and so DID I! — since it seems he found it acceptable to treat me in such a disrespectful way, especially while I was alone.
I’ve been in Crete for a week now, eating at many different places, and none of them were anything like this. I was genuinely enthusiastic about trying this restaurant, especially after seeing the reviews, but I left completely disappointed.
As for the food, I paid €8.80 for just five shrimp. In other places, I actually ate much better meals for the same price.
After what happened, I could never recommend this place. It’s simply not...
Read moreIll start off with the positives.
The service we received from the waitress was wonderful and very warm, the staff were all very busy and ensuring high service was kept. Unfortunately the food was a massive disappointment to us. We had ordered 3 dishes between two people which consisted of a Saganaki starter with pita (This was the only enjoyable part of the meal for us) then followed by the Seafood mix and a sea bass. The Seafood mix was very underwhelming and had no distinctive tastes, the only part we enjoyed from it was the squid but even that lacked flavour, the rest of the sea food mix was all bland, contrary to other reviews we both thought the octopus salad was very bad. The sea bass was quite simply a grilled sea bass topped with olive oil… very plain and flavourless. The two main meals really seemed to lack passion and heart as they were all basic. The meal was ended off with a complementary strawberry sorbet which was a nice touch and tastes nice. Overall we left the restaurant really disappointed and unsatisfied. We had tried other restaurants in Chania which were substantially better for not much more. If you are in Chania and are looking to eat an exciting meal and feel satisfied and feel like you spent your money well, unfortunately this place will not provide...
Read moreI’m not one to complain, and I definitely don’t enjoy being critical of restaurants—especially when traveling. But this particular place, which was by far the most hyped restaurant we reserved during our week in Crete (we were based in Chania), ended up being a real letdown.
First off, we waited over an hour for our main courses to arrive. Mistakes happen, and we can understand the occasional wrong order—but in combination with everything else, it felt like the final straw. We were also seated in the far back corner of the street, right next to parked cars, which really killed the ambiance. Unlike every other reservation we made during the trip—where we were given great tables and excellent service—this experience felt like we were completely forgotten.
To top it all off, we were given a complimentary dessert: strawberry ice cream. While the gesture was kind, I’ve hated strawberry ice cream since I was a kid, and we were honestly just looking forward to getting a treat next door to salvage the evening. It ended up being awkward and uncomfortable.
Crete, and especially Chania, is full of incredible food and warm, attentive service. This was the only place that truly...
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