The hotel is strategically located within walls of old city between the beach of Ammoudara and the main attractions, not so far from them.||Hotel is re-innovated 7 floor building. Rooms are not large, but but enough for the convenient accommodation.||||The room has the safe, TV, several chairs, table and the wardrobe, electric kettle, air conditioner. There is quite large balcony with two beach chairs and the small table and also||drying hanger for the clothes. Unfortunately there is quite a lot of dust in the air from street, so everything gets dusty very quickly.||The room has electric sockets next to the beds and two other sockets, one of them with USB port.||||The personnel speaks English and very friendly and helpful.||||The avenue Kalokerinou named after the discoverer of the Knossos Palace is quite busy road so it is nicer to live on higher floors.||There is a restaurant serving good continental breakfast. There is omelette, ham, cheese, Greek yogurt, flakes, fruits, on the menu.||Just 70 meters from the hotel there is Bazaar and in 200 m is Chalkiadakis supermarket, Lidl in 800 m outside of the city walls. All closed on Sundays.||The avenue Kalokerinou has several street food places, and if you walk 400 m to Morosini Lions Fountain you can find even more restaurants there.||||Heraklion has a problem with great beaches, but in 500 m from the hotel there is a Dermatos Bay, where is a wild beach where one can deep into the sea.||The proper beach is in Ammoudara in 2.2 km from the hotel. There is another beach in 1 km in front of Talos Plaza shopping mall, but it is rocky and no sunbeds or lifeguard.||Another place to swim is the port mole starting from the Kules fortress in 1.2 km.||The mole protects from high waves when it is windy and other places are not suitable...
Read moreI came in the afternoon, booked a room and as soon as i walked in the room I made a shower and when i got out, my room was full of water. My handbag was on the floor and most of my clothes inside got wet. I was lucky that i already put the laptop out of the bag and left it in the bed. When i went downstairs and told the receptionist about it he didn't care at all. He didn't offer to change the room or to refund the money. Instead when i asked him to do that he literally said:"Are you kidding me? it is was your fault and now the room is dirty". How is it my fault when all i did was a shower??? I was suppose to stay 3 nights for 60€, he gave me 40€ back but still charge me full price for 1 night. I only stayed in the room for less than 20minutes and i was lucky i didn't get any more damage. The tall receptionist guy is a joke. Shame someone like him works there. Very bad rooms and extremely...
Read moreBEWARE OF THE CREDIT CARD CHARGE AT IRAKION HOTEL. When we check in, we have them our credit card to charge 3 euros tax. They didn"t give us a receipt. we also forget to ask. Before the check out time, we checked the credit card statement we noticed they charged 70 euros not 3 euros under different hotel name on the different island (they owned). We came down to talk to them. but they denied. They lied to us they said we paid CASH. We didn"t have receipt therefore we can"t fight back. We want to check out this cheated hotel as fast as we can. AGAIN they ask us to pay another 3 euros tax. NONSENSE BUT WE PAID FOR OUR SAFETY. Even after we left, we find out we forget 2 jackets at the hotel, we afraid go back to get it They even blocked us on booking.com, so we can"t rate and review their hotel. If they build the business focus only on stealing foreigners tourist" money..... they will not...
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