Ambica Sea Green — Hotel in Andhra Pradesh

We visited on 19 May. A family of four and a child.

We went to the restaurant on 2nd floor. We were given a really wonderful treatment. Please read as sarcasm.

There was one Manager and two busboys. Everyone was dressed in a suit so I really didn't know who was actually serving.

We stood there for few minutes and I was confused whether I should stay or leave. My little one was eagerly watching and one of the staff almost pushed her. Can't understand how a cute kid is invisible.

I can understand busy days at restaurants, but I have never been treated so miserably at a place which is supposedly one of repute, at least by its appearance, aspiration or promise.

They could have directed us to wait in the lobby, given a bit of respect to at least the 70 year old father or bit of courtesy to the ladies or at least an ounce of care for the three year child.

But no. Their faces, their rush, their deliberate ignoring of us, all of it seemed like hoping we will vanish.

We did vanish anyway. We left since we had never been treated like that at any hotel in my 43 years of life. At the lobby reception I left some feedback. The person gave me the same sullen look as if saying, "Can't you see we are busy?" He took up the landline, pretending to do something, but there was no sorry or please wait or anything at all. In fact, he eyed, stared at, us all the way till we left the premises. I'm not even sure why. That last act was rather eerie.

I mean, you're busy, you're discourteous, you're unable to apologize, but why throw me look till I left, as if intimidating me and my family.

They, believe me, need a LOT OF TRAINING in handling customers on a busy day. Or any other day. You can burn money behind a hotel but you can't exhibit finesse. That one comes from what MasterCard Ad says about "things money can't buy".

They try to show themselves sophisticated, but in the end, you'd be better treated if you went to a Dhaba.

I can write pages but will stop here.

Writing even this much, for these guys, has been a waste of precious time.

Because I'm pretty sure, they won't learn from feedback. People who ignore a three year old child and can't offer her a place to even sit, are unfit to govern anything. They cannot improve.

We are never visiting this place again and my advise to everyone is...

We were a group of 3 female friends who booked stay for 2 days in this hotel. We arrived by 8.30 pm to hotel for checkin. Check in process took 20 mins, the receptionist Mr. Srinivasan was very slow, continuously talking on phone. After checkin, he did not ask anyone to take our luggage, just handed over our keys and wifi passwords and told us room number. So we carried our luggage by ourselves and went to room.|Now the first problem of room was, even after keeping AC on for 30 mins, on 22 degrees there was no cooling. Staff told us to keep temperature at 16 degrees only.|Then came second problem, there was only luke warm water in tap, there was no solution to this prpblem for 2 daya of our stay. ||Third and biggest problem started at 5 am in morning. We woke up for getting ready for our morning walk and we could smell coffee all around wardrobe. On opening our bag we found packet of Aaraku coffee powder which we had purchased from Aarku was torn apart and cofee powder was spilled all over. Also a packet of medicines having gelusil, eno, ors, etc was torn. Within no time we saw a rat behind bed. it was a big RAT.|On calling room service, again Mr. Srinivasan said Ok ok, will send someone. No one came for 5 mins, then we called and asked for immediate room change. To that he said we can change only after 2 hours. So at 5.15 am in morning we had to go and fight for room change at reception. Then he agreed to change our room in 15 mins.|After shifting to new room, within 10 mins he called back and said again at 12.30 we have to shift. Since we had our sight seeing plans, we asked him to give a permanent room before 8 or else give us refund and we would book somewhere else. After complete denial and fight from our side by 9.30 when reception staff changed, they agreed us to continue in same room where we were shifted to.|In this complete incident, there was not a single appology from hotel staff, no courtesy of asking about our spoilt stuff. Reimbursement was never asked for our lost stuff.||Unless you do not expect any service for your stay, book this...

We were a group of 3 female friends who booked stay for 2 days in this hotel. We arrived by 8.30 pm to hotel for checkin. Check in process took 20 mins, the receptionist Mr. Srinivasan was very slow, continuously talking on phone. After checkin, he did not ask anyone to take our luggage, just handed over our keys and wifi passwords and told us room number. So we carried our luggage by ourselves and went to room.|Now the first problem of room was, even after keeping AC on for 30 mins, on 22 degrees there was no cooling. Staff told us to keep temperature at 16 degrees only.|Then came second problem, there was only luke warm water in tap, there was no solution to this prpblem for 2 daya of our stay. ||Third and biggest problem started at 5 am in morning. We woke up for getting ready for our morning walk and we could smell coffee all around wardrobe. On opening our bag we found packet of Aaraku coffee powder which we had purchased from Aarku was torn apart and cofee powder was spilled all over. Also a packet of medicines having gelusil, eno, ors, etc was torn. Within no time we saw a rat behind bed. it was a big RAT.|On calling room service, again Mr. Srinivasan said Ok ok, will send someone. No one came for 5 mins, then we called and asked for immediate room change. To that he said we can change only after 2 hours. So at 5.15 am in morning we had to go and fight for room change at reception. Then he agreed to change our room in 15 mins.|After shifting to new room, within 10 mins he called back and said again at 12.30 we have to shift. Since we had our sight seeing plans, we asked him to give a permanent room before 8 or else give us refund and we would book somewhere else. After complete denial and fight from our side by 9.30 when reception staff changed, they agreed us to continue in same room where we were shifted to.|In this complete incident, there was not a single appology from hotel staff, no courtesy of asking about our spoilt stuff. Reimbursement was never asked for our lost stuff.||Unless you do not expect any service for your stay, book this...