FabExpress Step Inn - Hotel in Newtown, Kolkata — Hotel in West Bengal

1)Bathroom 5/5 1.1 spacious, clean and daily cleaning 1.2 Giaser works well 1.3 shower is also good 2)Room 4/5 2.1 Spacious, new, clean 2.2 Bed large and comfortable 2.3 Fan a bit noisy but fine 2.4 Ac Lloyd 3 star works well 2.5 Almirah is big and looks nice 3) Location 4/5 3.1 Near axis mall only 500m away walking distance 5/5 3.2 Atm Axis available 1km away near bamboo garden on the right side of new town school 3.3 Starbuscks coffee cafe in close vicinity 3.4 main road is near 3.5 Secure place and peaceful 3.6 If you want excercise plenty of road available. Best time 6-8 am 3.7 Ola,uber, toto , three wheeler, bus are easily accessable 3.8 nicco park is also near 4) Security 5/5 4.1 Very secure hotel 4.2 A person sleeps near the main gate hotel 4.3 They lock the main gate at midnight 4.4 Lift works very well 4 .5 Family area so no disturbance 5) Staff 5/5 5.1 Very polite 5.2 Daily room cleaning 5.3 No rough talk 6) Food 4/5 6.1 Nice food but well prepared 6.2 tea and coffee is very tasty 6.3 reasonable prices 7) Shops 3/5 7.1 lesser shops 7.2 but still to fulfill basic amenities two shops on the turn of 229 8) Animals 8.1 Indi dogs are around 8.2 Dog lovers can give food Conclusion Very nice hotel Do visit here because staff, hotel both...

Hotel in house service is pretty good but not upto the mark. There was no soap and shampoo provided until asked...the shower was broken from above and was taped...and the AC of room 101 was not even cooling at all in 18 degree celcius. Also they haven't assisted me in finding their hotel just over the phone they are saying the address only. There is in house food service but too expensive. No wifi password provided. There was seepage all over the wall in front of the bathroom. The intercom inside the room was not working and no power supply to the socket board. We have stayed for 2 days but no cleaning of room and changing of linen was done...

I would really like to emphasize on the hospitality provided by the folks managing the hotel. From check-in to check-out, it was a very pleasant experience. We stayed here for 3 days and the stay was very good. The food is great as well considering the price point. And the best part about the hotel are the folks running them. They are extremely polite, always a smile on their face. We called them like thousand times during our stay and not once did they talk rudely or got angry. Well I would defitely recommend this place as it may seem like a Oyo type hotel but its not for sure. Nothing can go wrong if you have such wonderful people...