C151 Smart Villas Seminyak — Hotel in Kuta

We thoroughly enjoyed our stay at the resort, with a special thanks to Sintia and the other guys (sorry we didn't catch their names) from the housekeeping staff. They met all our needs and went out of their way to make sure all our requests were taken care of. The three team crew, along with a gardener and pool guy, cleaned our villa daily and very efficiently. Adit was very helpful at the front desk, and helped arrange in-room massages. We loved the breakfasts, sound system, and serenity of the villas. Very spacious and comfortable. We also appreciated them accommodating our niece and nephew at short notice for our last two days. We had a three bedroom villa with two bedrooms locked as there was only two of us. They opened up the second bedroom (for a fee), that had a full bathroom with shower, bathtub and toilet.||We do have a few comments that could improve their clients experience. When we arrived it was dark and the driver could not find the resort. We drove around in circles several times. We did not realize they only did breakfast in our villa and we had walked around looking for the restaurant. Also, we had a hard time finding the lobby as the map in the villa binder is old and out of date. They lost their lease for the lobby building and pool across the road and were using Villa 1 as their office. To be honest, they didn't need a lobby as everything can be done remotely, with breakfast delivered to the villa, all communications done by WhatsApp, and them coming to our villa for any of our needs. We had a hard time synching the sound system and didn't realize we had to blue tooth with our phones.We also did not realize you had to point the curtain remote control up to the sensor and we found it difficult at times to close the curtains. ||We would like to suggest, it would be prudent to have a simple cheat sheet included on the reservation confirmation that includes an updated floor plan, explaining directions to the resort, their phone number and to message or call using WhatsApp to give directions to the villa you will be staying at (there are twenty villas) and they meet you there. Also, tips on how to use the sound system and curtains.||All in all we were very happy with our stay and would definitely stay there again. It is a slightly older resort, but the staff and experience make it a worthwhile stay. Its located in an area a short walk from shops and restaurants. We'd eating at Casa Blanca, an Italian restaurant. If you do, say Hi to Matteo, their general manager. He's an Italian character and he'll take good care of you!...

This place is on the verge of being condemned, it was filthy and falling to pieces. Advertised as a luxury property, I have stayed in 2 star hotels that are much better. |The only redeeming feature was the size, everything else including the cleanliness, the service and the food was dreadful. While this is located in Seminyak which is supposed to be an upmarket area it must be in the worst pocket the area has, we were hassled by either the drug dealers, the taxi drivers or the local market owners from the moment we left the vila, until we returned. |A light on the ensuite was flashing continually after being turned off made sleeping very difficult. Mould, mould and more mould. Although we were informed when we booked we would get a complimentary airport shuttle we were charged 350K as they "no longer have a driver" The toilet button was broken and we had to put our fingers into a hole on the side of the toilet and pull a piece of string out to make the toilet flush. Breakfast was inedible, but it was "free" so was the case of dissantry i got. |the floor between the bath and the toilet was rotten and smelled of urine. Door wouldn't open all the way and were very hard to open at all. ||This is hands down the worst condition holiday accommodation I have ever had the...

I was deeply disappointed by my experience at C151 Smart Villas™ Seminyak. Despite the high price, the villa fell short of my expectations. The actual condition of the villa was a far cry from the advertised images. The furnishings were old and dirty, with noticeable stains throughout. Even when they offered us options to change rooms, the alternative was just as bad. The so-called automated door seemed to have been out of order for years, requiring us to drag it open manually. The overall state of the villa gave the impression of being abandoned and neglected for a decade, with no signs of repairs or maintenance. The reception area was particularly concerning, with light fixtures that appeared to have never been cleaned since the place opened. The couches and pool also showed signs of neglect, appearing unchanged and uncleaned since the pandemic. Despite any convenient location, I cannot recommend this villa due to its poor condition. I suggest exploring other accommodations in Seminyak that prioritize cleanliness and proper...