Suite 10 | Boutique Hotel Polignano a Mare (Puglia) — Hotel in Polignano a Mare

Suite 10 is a delightful, small hotel with terrific service. The two concierges, Ilaria and Raffaela, could not have been nicer or more accommodating, especially with their excellent restaurant recommendations. ||Each morning, you have a choice of pancakes, fresh fruit, bacon, eggs, sweets, bread and jellies, plus four kinds of juice and made-to-order coffee drinks. The staff cleaned our room daily, spotlessly. ||Each of the eight suites has a sizable bedroom, a large bathroom with a huge step-in shower, and a separate room that can serve as an office or second bedroom. There is also a large deck where we relaxed each afternoon in the warm Puglia sun.||The location is perfecto, just a block from the main part of town with its iconic bridge and view of the limestone cliffs, hotels, homes, and Adriatic Sea. They also arranged for me to take a boat ride one morning from San Vito, a small town about 10 minutes north by Tuk Tuk. The speed boat motored along the coast and nosed into some small caves carved by wind and wave erosion.||Suite 10 is centrally located so it's about a 10-minute walk to the train station, or just minutes away from dozens of restaurants and gelaterias. The price is very reasonable, too. Highly...

We have just returned from staying for 6 nights at this lovely hotel. Before our arrival, I had a few questions which I asked by email, the responses came very quickly and were very helpful.

The hotel organised a car to pick us up from Bari airport and kept the reception open late to allow us to check in.

Our room was very large and consisted of a living room and bedroom which gave us more than enough space. We also had 2 balconies. The room and the bathroom were also spotlessly clean.

Breakfast was a buffet with a good selection to choose from and freshly cooked eggs and bacon available on request.

The spa which can be booked for private use is also a great feature of the hotel.

All the staff were extremely helpful and friendly. Nothing was too much trouble for them.

The location was great as well, only a few minutes walk from the main area of town but down a quite side road so we were not disturbed by the noise over a busy Easter weekend.

As an Independent travel agent, I am always looking at the hotels I stay in critically and can honestly say I would highly recommend this hotel to all...

I would give this hotel zero stars if I could. This was easily one of the worst experiences of my life, and I travel often. Never have I encountered anything this bad.||||We discovered toxic black mold in the bathroom and reported it to the front desk. Their response? They suggested we 'wear flip flops or use the SPA shower.' Can you believe that? This is the level of service you get for $270 a night (during the low season, no less).||||We immediately packed our bags and checked out, requesting a refund. Not only did they refuse to let us speak to a manager, but they also denied our refund for a room we didn’t even use due...