Terrible hotel, do not go here! This is the second review I‘m writing about this hotel because the staff threatened to call the police (!) if I had not taken down the first one. (Freedom of Speech?)
The wifi only works in the lobby and even there it only works very poorly.
The breakfast simply is terrible and very small so you do not really have space to eat it.
The location around the hotel is dangerous and there are people threatening you.
The rooms are very small there is no space for the luggage, because of a missing or broken wardrobe. Additionally you can here everything through the walls, so during the night time it can be hard to sleep.
As a hotel also dedicated for school groups, the staff is not able to understand basic youth behavior and is unable to communicate normally even with the teachers. After asking if there is a room where we can play card games in the hotel to not disturb other guests (they could hear us talking in the next room although we were talking with a normal volume) the employee at the reception printed out a sign saying „Baby Sitter“
In general the staff is very unfriendly and told us to „shut up“ when asking things.
You have to pay 15€ in the beginning if you break something and while it‘s true 6 of us broke something they kept all the money from all 28 of us.
To conclude there are a lot of bad things about the hotel, while Rome is a beautiful city this hotel simply annoys and ruins the stay. You should look for a different hotel if you‘re planning a trip to Rome especially as a stay for a school trip. 0 Stars is not...
Read moreI have no issues with staff at this hotel, all lovely from reception, housekeeper and breakfast staff - all lovely!
The rooms were super tiny and so was the bathroom but I am glad we had a well connected space to occupy for the few days.
The issues was for me, no internet and the lies being told about what the problem is and when will the internet will be working. As Ive read on here, this is an ongoing issue and staff and mgmt at this establishment are being dishonest!
I am a MBA student, I could not complete homework on my stay and neither could my children. Ive repeatedly had conversations with staff regarding this. When I first arrived at check-in, I enquiried about password and I was told, they changed their supplier so internet will be up and working later - we tried it then and nothing!!! I telephoned receptionist and required this but got nowhere. Again, we were again told later in the day and nothing!!!
So without the internet, we could not effectively plan our day, communicate with family back home - nothing!!! This was very poor.
Our first shower was ice cold and poor communication re this. Staff/workman visited and said 2mins he’ll check source and never returned. We just toughened it and showered in ice cold shower and went to breakfast. Then at breakfast, I saw same staff/workman around the breakfast area and I said to him, “you never came back!”. He said he reset something and hot water will be back on in an hour - poor and unacceptable!!!
Breakfast as well was very very limited and space in that area...
Read moreIf this is a “Temple”, then I’m starting to wonder if the gods of Rome have been replaced by grumpy desk clerks and broken WiFi.
The moment you walk in, you’re greeted by décor that looks like it was chosen by someone who once saw a postcard of Italy in 1987 and thought, “Yes. Perfect. Never change it.” The hallways are dimly lit, as though the hotel is actively trying to prevent you from finding your room—or perhaps it’s to hide the peeling wallpaper.
The rooms? Imagine a monk’s cell, but with less charm. The bed creaked like it was auditioning for an opera. The pillows were apparently filled with ancient Roman dust. The bathroom was a time capsule from the era when “running water” was considered a luxury—except half the time it wasn’t running at all.
The so-called “amenities” included a TV that was smaller than my phone and WiFi that disappeared faster than your money at a Vatican gift shop. Breakfast was included, which was generous, if you consider stale bread and coffee that tasted like burnt penance a “meal.”
And service? Let’s just say the staff could teach a masterclass in the ancient Roman art of looking annoyed that you exist.
Three stars? This place barely deserves three lampshades. At best it’s a 1-star hostel cosplaying as a hotel, and even then, the costume doesn’t fit.
If you’re into masochism, by all means book a stay. Otherwise, toss a coin in Trevi Fountain, make a wish for better lodging, and sleep literally...
Read more