Residenza I Rioni Guesthouse — Hotel in Rome

The good:||-clean room||-comfy bed||-helpful, English speaking staff||-location (kind of...)||||The bad:||-be careful of fraudulent claims on credit card (I was unfortunate to have my credit card fall victim to fraud straight after booking at this hotel. Ok it's probably just my bad luck and coincidence, but it was the beginning of the negative issues for me).||-hot water issues in bathroom (sometimes just didn't work, other times always changing hot cold).||-sink plug couldn't eject||-old, noisy heater||-no English channels on TV||-dirty kettle (had to change many times)||-reception woman kept disappearing when we needed her||-wifi connection poor||-breakfast (monotonous, cramped in room, never asked to change from first time we filled in breakfast form, doesn't resemble photos)||||Overall, from the moment we walked into this hotel we were disappointed. We wanted to change after our first night but were told we couldn't. Ok granted Rome is expensive but I really would say to others look elsewhere if paying a similar price to us (80GBP/night) - not worth it! I saw on the reception computer some guests were paying a fraction of what we were so I am dubious about their pricing. I would stay here for the cheaper rates but it is certainly not worth the higher rates! What they've basically done here is cram lots of rooms into an old apartment style building and while the new modern decorations and furniture may show on the outside, on the inside there are many problems. The reception staff while nice, kept disappearing and we had numerous wifi issues so they were never there to help. Again, if you don't use wifi not a big deal but I enjoyed watching documentaries on ancient Rome etc and it was a pain to have to walk out of my room, down the corridor to get a connection. Also, they cleaned the room well but every day there was some small issue - a cup was missing, a dirty spoon, the bin moved etc. Also, the location is ok but after visiting Rome a day or two we learnt that it's quite a walkable city, we hardly used the metro in the end. There are many more hotels at more central locations. Overall stay here if you get a cheap rate,...

Unfortunately I didn’t have a comfortable stay here. Firstly, I would say that the photos posted did not accurately reflect my room, which was the smaller one person / single room. It is quite small with old furniture and linen, which meant that it didn’t feel as clean and comfortable as some of the bigger ones might be.

Secondly, and acknowledging that this is no one’s fault specifically, but the heater in my room was faulty / battery in the remote was flat, which resulted it being stuck in auto mode and turned on and off every 10 mins or so throughout the night. The room was uncomfortably hot and the noise meant I got about 1 hour sleep that entire night. I’m sure anyone can appreciate it was very uncomfortable and ruined my next day I had planned to travel to Sicily.

A small note that if you want an extra shower towel, they will charge you 5 euro.

On a positive note, the lady at the front desk was friendly. She didn’t speak English however you can of course get by with google translate and there was someone in the team who Whatsapped me before I arrived who could speak English, which was helpful to have.

It is also very close to a metro station so it made the commute to and from Termini station very easy.

Of course, I can’t speak for the quality of the other rooms (which may be nicer) and this place could definitely be good value for the price, however, if you’re looking for the normal comforts / service of a ~4 star hotel or the thoughtfulness and local tips from an Airbnb host, you probably won’t...

Last night in Rome after staying several days near the Borghese Gardens decided to spend one night on this side of river to be closer to airport as I had a 6:30 pick up. ||Beware you have to walk up a set of stairs to get to lift. ||The guesthouse is located off a VERY busy street in a building with other businesses. ||The rooms a tiny tiny the bed was like a cot. Not a regular twin size mattress. ||The furniture is old and scratched. The bathroom is tiny tiny. At night you can hear all the noise from the street bellow and every few minutes the whole place starts to shake because the metro runs right under that street. Finally by 12:30-1am things quiet down and I drift off to sleep when I am awoken at 3 am by the key lock turn at the front. 2 people talking very loud (no consideration for others asleep) one is crying the other laughing. They are in the room next to me. They talk cry laugh til 4:30 am. There is no one to call as no one is at the front desk. I get no sleep and am about to fly and be in transit for the next 20 hrs! ||There are for sure...