I do not recommend you stay here. Here is a detailed review of our one night stay: When we arrived, check-in process was quite smooth and they explained all the features of our room. It was evident right away that this is NOT a ryokan. We booked the room with the private onsen and private Japanese garden and paid $694.00 CAD fees included for one night.
Pros: the staff were eager to please. We had a few requests upon arrival and they were right on top of them. the ‘onsen’ which was just an outdoor bathtub was quite nice and relaxing. the room was not bad. Not worth what we paid but not terrible.
Cons: we paid $694CAD for a PRIVATE Japanese ryokan… this was not it. This is a hotel straight up. Our ‘privacy’ was cut out from the PUBLIC garden area. While there was a bamboo screen which you could not see through, this was a far cry from private. This alone is a deal breaker. all night, we could hear every noise the guests above us made. For a private experience that you pay near $700 CAD for (approx 75000¥), this is unacceptable. they have an indoor/outdoor bath which is nice when 2 people want to bathe at the same time except for the fact that we found BLACK MOLD in the corners of the inside bathroom. This poses a major health risk. this place has a cheap attempt to incorporate modern fixtures with traditional Japanese looks. Some of the doors are glass sliding doors, there is a tv, a keurig (ew), and each room has its own AC. The living room AC is good and works great. The bedroom AC took a lot of figuring out. We ended up asking the staff for help and they pointed out that the lowest temperature possible for the unit to function is 23 degrees Celsius. This is not cold enough for a good night sleep. My point is, if you are going to include modern fixtures, do it right. I would have preferred that they keep it traditional. room also smells and feels very musty and damp all the time. They have a dehumidifier but it doesn’t seem to help. room was clean but there were scuff marks everywhere and signs of wear everywhere. I’m not sure if this is the look they are going for but Japanese people are known for being clean and caring for their things. This was not a representation of that. in their guide booklet, most of their recommendations are closed. some hotel staff are Japanese, some are not. The ones that are not neither speak English well (to be expected) NOR JAPANESE!
Recap: DO NOT STAY HERE. This place is barely worth $100CAD per night. This is NOT a ryokan. If you want that, I think you have to completely leave the city. This is NOT PRIVATE. There is some MAJOR FALSE...
Read moreThis is a very small (6 rooms) 4-star hotel tucked away on a historic street west of the Imperial Palace. It’s like a Ryokan with western beds. We felt it was a great find! It’s a 100-year-old house that was renovated into a hotel a few years ago. It still has the historic façade and the old curved beams, but everything else is brand new and spotless. The staff is extremely helpful and understands English well. As one example (of many), when we went to a tiny Japanese steak restaurant nearby with no English menu, someone from the hotel went with us to help us order.||||The room is very large by Japanese standards (45 sq mtrs). We booked a “2 Large Beds” room, and it was actually a 2-room suite with 2 wide twin beds, a sectional sofa and coffee table, and a large tub with shower. It had a balcony, but no view. The beds were nice and soft, with big down comforters. Other rooms have private gardens, outdoor tubs, and Tatami-mat sitting rooms.||||The street is almost all historic buildings (most of them renovated) that was one of the original Geisha districts of Kyoto, and it’s extremely quiet. There’s a large temple complex at the end. The neighborhood has a lot of very small restaurants, mostly Japanese and a few western. The hotel staff created flyers in Japanese and English for many of them, including maps. There are a lot of small shops and a 7-11 in the neighborhood, but it is a 10-block walk to a supermarket or large pharmacy.||||It’s a half-hour bus ride to downtown and 20 minutes by taxi to Kyoto station, but it’s much closer to the Imperial Palace, the Textile Museum, and the temples in northern Kyoto. We had stayed downtown at a big tourist hotel earlier in our trip, and found this hotel, the staff and the neighborhood to all be a...
Read moreThis is a very small (6 rooms) 4-star hotel tucked away on a historic street west of the Imperial Palace. It’s like a Ryokan with western beds. We felt it was a great find! It’s a 100-year-old house that was renovated into a hotel a few years ago. It still has the historic façade and the old curved beams, but everything else is brand new and spotless. The staff is extremely helpful and understands English well. As one example (of many), when we went to a tiny Japanese steak restaurant nearby with no English menu, someone from the hotel went with us to help us order.||||The room is very large by Japanese standards (45 sq mtrs). We booked a “2 Large Beds” room, and it was actually a 2-room suite with 2 wide twin beds, a sectional sofa and coffee table, and a large tub with shower. It had a balcony, but no view. The beds were nice and soft, with big down comforters. Other rooms have private gardens, outdoor tubs, and Tatami-mat sitting rooms.||||The street is almost all historic buildings (most of them renovated) that was one of the original Geisha districts of Kyoto, and it’s extremely quiet. There’s a large temple complex at the end. The neighborhood has a lot of very small restaurants, mostly Japanese and a few western. The hotel staff created flyers in Japanese and English for many of them, including maps. There are a lot of small shops and a 7-11 in the neighborhood, but it is a 10-block walk to a supermarket or large pharmacy.||||It’s a half-hour bus ride to downtown and 20 minutes by taxi to Kyoto station, but it’s much closer to the Imperial Palace, the Textile Museum, and the temples in northern Kyoto. We had stayed downtown at a big tourist hotel earlier in our trip, and found this hotel, the staff and the neighborhood to all be a...
Read more